Vanessa Melo Email & Phone Number

State Of São Paulo, Brazil

State Of São Paulo, Brazil

São Paulo, Brazil

- Global Project Lead for B2B e-commerce platform implementation for ice cream in Greek market– digitalizing sales that were previously executed manually.- Global Project/Product Lead for the implementation of a B2B ecosystem for the Spanish and Portugal market – ensuring technical and functional requirements, delivering an integrated chatbot with local e-commerce, and integrating a marketing automation tool for proactive messaging via WhatsApp, email, and SMS.- Responsible for stakeholder management in the markets (Greece, Portugal, Spain), ensuring alignment with developed strategies and synergy between markets.- Coordination of mapping, structuring, and analysis of new requirements raised by the markets. Prioritizing backlog and leading functional discussions.- Responsible for activity/risk mapping, developing timelines for all projects in the global ice cream portfolio (Greece, Portugal, Spain), and communication with senior leadership.- Vendor Management for the development of mapped requirements, test phases, and hypercare. Ensuring technical quality of the solution.

São Paulo, Brazil

- LatAm Project Lead for Latin America, responsible for implementing a Trade Promotion Management solution on the Salesforce Platform for Brazil and Chile. Mapping activities/risks, developing project timeline, and communicating with senior leadership.- Responsible for leading the technical team (NTTDATA) for requirement development, test phase preparation/management, bug resolution, and post-go-live support.- Financial management of the project portfolio budget for Latam + 1M Euros, contract management, and supplier payments.- Responsible for stakeholder management in the markets (Brazil & Chile), ensuring alignment with developed strategies.

São Paulo, Brasil

- Solution Delivery Lead of a Salesforce solution for Retail execution, impacting 550 users, one of the main projects of the Latin American portfolio.- Responsible for managing technical activities, ensuring the solution is delivered with aligned requirements, low customization, high scalability, and performance.- Coordination of technical requirement analyses, risk assessment, bug management, and post-go-live support.- Management of the global technical team (Accenture & Salesforce), ensuring technical synergy between teams.- Management of technical documentation, ensuring the developed implementation meets Unilever's security and quality standards.

São Paulo, Brasil

- Responsible for planning, developing and executing a project focused on Sales for São Paulo business unit - sales assortment optimization.- Have a close contact with the processes, sales reps routine, managers and coordinators to have a better understanding of the business.

São Paulo, São Paulo, Brasil

Project : Rumo Logística - Responsible for mapping functional requirements with the business team for implementing a sales solution using Sales Cloud.- Translating functional requirements into technical requirements, applying changes to fields, objects, validation rules in Salesforce.- Stakeholder management for requirement gathering, functional clarification, and alignment assurance.

Belo Horizonte, Minas Gerais

- Responsible for developing functional documents for car radios and panel, based on market and engineering team needs.- Analyzing change requests and requirements from other technical teams, ensuring visibility of impacts and technical feasibility.- Managing functional and technical documentation for all projects related to FCA group radios and dashboards.

Juiz De Fora, Minas Gerais

- Assistance in the development of the user stories based on requirements gathered for the LegalOne software.- Executing functional tests, opening/monitoring bugs, and validating requirements.- Conducting performance tests and managing critical clients of the software.

Tuscaloosa, Alabama, United States

- Support in the research about stroke rehabilitation, virtual reality, and smart gloves in close collaboration with the Electrical engineering faculty to develop a game to help in the stroke rehabilitation.

Master Of Business Administration - Mba, Project Management

Bachelor Of Engineering - Be, Mechatronics, Robotics, And Automation Engineering

Activities and Societies: Junior Enterprise, Science without Borders, Summer Internship, Volunteering work (ONG Rede CsF, Crea Minas Jr.

Bachelor Of Engineering - Be, Electrical And Electronics Engineering

As part of the Science without Borders Program, I had the opportunity to study English and Electrical Engineering. Besides that, I worked.