Vanessa Michel Email & Phone Number

West Chester, Pennsylvania, United States

West Chester, Pennsylvania, United States

The Director of Talent Acquisition and Employee Engagement at YGBW is responsible for the sourcing of candidates for 9 branches and association office staff, collaborating with hiring managers and senior leaders to address employee needs, enhancing social media presence, and helping design and roll out new HR initiatives that will enhance the employee.

Collegeville, Pennsylvania, United States

A PBA who delivered an exceptional guest experience by focusing on being a "beauty best friend" of our guests.

Retail Market Trainer that was charged with the task of training all newly hired and promoted General Managers and Co-Managers. I worked to develop the skills of General Managers and Support Managers, creating training modules that catered to all learning styles, forged relationships with leaders that encouraged open dialogue and worked closely with DM to.

Exton, Pennsylvania, United States

• Drove key performance indicators by delivering an exceptional customer store experience through the management of operations. Supervised staff associates and communicated clear expectations.
• Recruited, hired, developed, and retained top management and sales talent for organization that maintained optimal staffing levels and ensure coverage.
• Worked to recruit at the High School level by forging a connection with the Coordinator of Career Readiness at the Downingtown Area School District.

King Of Prussia, Pennsylvania, United States

• Plan strategy to achieve store objectives in partnership with management and associates to drive results in maximizing sales.
• Facilitated workforce development in recruiting, hiring and developing talent through on-the-job training initiatives to complete specific duties and enhance productivity.
• Invented visual changes within the store to help promote the VS image, products, and services leading to an elevated customer experience.
• Prepared schedules to ensure appropriate coverage and assigned duties to individual associates that kept store operations afloat and prosperous.
• Crafted and implemented strategic sales plans that expanded the customer base through incentives and leveraged partnerships through word-of-mouth marketing.

Collegeville, Pennsylvania, United States

• Developed and administered policies and procedures that provided a high level of quality care and services for patients. Acted as liaison between patients and health care service providers.
• Searched, screened, and hired employees, then initiated onboarding processes to new employees increasing performance success and employee satisfaction and retention.
• Built relationships with patients and sold treatment plans that led to profits and debt collections steering financial success.
• Trained staff on skills to increase marketing in order to retain and increase patient base through solicitation of online feedback, improving Google review submissions by 500% within 3-month period.
• Established content for revised office operations manual used as resource by staff to navigate operations procedures successfully.

Master Of Science - Ms, Human Resources Management

Bachelor'S Degree, Journalism, Cum Laude