Vanessa Minicucci Email & Phone Number

Woodbridge

- Professionally greet and communicate with all visitors to the office- Serve as a point of contact for various customer inquires and concerns on the new home priority line- Effectively handle over 60+ inbound and outbound calls per day with a 95% success rate- Provide general administrative support for all clients and employees including preparation of amendments, offers, and waivers. - Booking and confirming 10+ appointments per day on Quick Office- Daily use of MLS to edit and broker load new listings, as well as access MLS web forms.- Provide hostessing assistance at various new home launches around the GTA. Duties include: greeting and registration, model home tours, and assisting the sales team in order to complete the home sale process effectively and efficiently- Delivered training to 2 new hires as delegated by management.

Woodbridge

- Deliver excellent customer service to all customers by effectively handing all customer concerns and inquires- Process 150+ fast paced, high volume customer purchases promptly and courteously to maximize amount of transactions completed per day- Quickly and accurately process monetary payments on account and in cash of $10,000+ per day- Delivered training to 3 new hires as delegated by management- Responsible for opening and closing cashes, visual display, inventory pricing, organization, and daily maintenance

Toronto, Canada Area

- Provided each customer with a unique and personalized shopping experience, all the way from product selection to point of sale - Received Certified Rockport Professional training in order to further understand the features and design of each shoe- Inventory organization, maintenance, and preparation of visual displays - Responsible for cashier duties including cash handling and balancing of $3000+, as well as processing 40+ transactions daily.

Yorkdale Mall

- Provided each customer with a unique and personalized shopping experience that met their intimate apparel needs. - Developed relationships with customers that continually sought out my assistance - Inventory organization, maintenance, and preparation of visual displays - Responsible for cashier duties including cash handling and balancing of $3000+, as well as processing 50+ transactions daily

Yorkville

- Greeted and prepared all clients for stylists upon arrival- Responsible for settling 50+ transactions at point of sale, and handled a cash float of $500 per day. - Responsible for housekeeping and maintenance of salon

Bachelor Of Administrative Studies Specialized Honours, Marketing

Education record