Vanessa Moghani Email & Phone Number

Miami, FL, US

Miami, Florida, United States

Boston, Massachusetts, United States

Miami, Florida, United States

• Built lasting relationships by providing steadfast proactive and reactive customer support which resulted in retention and expansion for specialty-specific customers.
• Performed monthly business analysis to identify billing and denial improvement opportunities and implemented corrective actions to help generate more revenue.
• Tracked, trended, and initiated project plans and goals for Key Performance Indicators to ensure the client’s performance met and exceeded industry benchmarks.
• Provided training and implementation of product and industry best practices to help optimize use of the system and drive success for every client.
• Attended onsite meetings with decision makers to review financial performance and coordinate goals and projects for the year.

Phoenix, Arizona, United States

• Ensured that all charges were accurately posted with the correct ICD-9 codes and modifiers after review of the CCI edits.
• Ensured accuracy of posted payments in accordance with the contracted fee schedule.
• Facilitated collections from insurance companies and appealed incorrectly denied claims.
• Processed patient statements and called to collect on outstanding balances as needed.
• Processed insurance and patient refunds due to overpayments to comply with regulatory policies.

Miami, Florida, United States

• Collected on open accounts from insurance companies, and consistently maintained account receivable standards of a Days Sales Outstanding of 28 days.
• Worked on charge posting and payment posting.
• Appealed claims that have been incorrectly denied by insurance companies.
• Assisted both the Business Office Director with special projects and the Managed Care Director with projects to recoup underpaid claims from various payers.
• Responsible for reviewing credit balances and issuing refunds in accordance with regulatory policies.