Vanessa Sullivan Email and Phone Number
Vanessa Sullivan work email
- Valid
- Valid
- Valid
Vanessa Sullivan personal email
Vanessa Sullivan phone numbers
I am a Director of UX Research with 10+ years of experience in the tech industry, and 6 years of experience in managing and leading others. I am an expert at guiding innovative user research that combines quantitative and qualitative methods on multiple programs and products. I have proven experience influencing and inspiring change using data and storytelling, which contributed to McGraw-Hill Education earning a prestigious technology award for an artificially intelligent tool built in response to educator input.
Mcgraw Hill
View- Website:
- mheducation.com
- Employees:
- 7447
-
Director Of User Experience And ResearchMcgraw HillOrange, Ca, Us
-
Director, User Experience ResearchMcgraw Hill Oct 2022 - PresentNew York, Ny, UsResponsible for growing and scaling a team of user researchers, establishing proper research processes, building internal partnerships, and delivering meaningful user insights. Works closely and collaboratively with product leaders, McGraw Hill user research teams, and stakeholders at all levels of the organization to ensure the successful delivery of all user research timelines and deliverables. By surfacing the voice of the customer to development teams, I help shape and inform overall product strategy and continuously advocates for our users.
-
Senior User Experience Research ManagerMcgraw Hill Jun 2019 - Oct 2022New York, Ny, UsLeading voice for a team of user experience researchers who use innovative research methods to drive programs that deliver deep customer insights across McGraw-Hill Education’s Digital Platform Group. Guides all aspects of user research for the business unit, including usability testing and working with teams of designers, product managers, and developers to create and improve products. Works with stakeholders to execute prioritized research projects and advance key development initiatives for the business unit. Experienced with conducting accessibility user testing in-person and remote.
-
User Experience Research ManagerMcgraw Hill Jun 2016 - Jun 2019New York, Ny, UsGuided a team of user experience researchers in executing research projects for an adaptive learning and assessment product. Partnered with teams to drive all stages of user research, from early product direction through post-release validation, ensuring research is well-executed and impactful. Led several initiatives to improve communication and research quality across McGraw-Hill, including: workshops, a user research training program, and a centralized research repository.In December 2018, McGraw-Hill won a Digital Edge Award for our data analytics tool called ALEKS Insights. Through user surveys, our research team discovered there was a need for teachers to easily see which students were exhibiting abnormal learning patterns such as cheating. We conducted focus groups, interviews and surveys around this user need which led to the development of Insights. Our team continued to stay actively involved in the project by conducting usability testing and reporting findings to help inform business decisions and design direction. We also led the beta testing of Insights in April 2019 before the June release - allowing time for fixes and enhancements.
-
Senior User Experience ResearcherMcgraw Hill Jan 2016 - Jun 2016New York, Ny, UsSkillfully identified and communicated what users needed from products by conducting user research efforts, and exploring the behaviors and motivations of users. Independently led all phases of a user research project, including: planning, creating test plans, recruiting participants, moderating test sessions, synthesizing data, and presenting results in a clear and concise manner to stakeholders. Created a user research tool kit and a series of templates for other researchers to follow, ensuring consistency across teams.
-
Design ResearcherMcgraw Hill Oct 2014 - Jan 2016New York, Ny, UsConducted all aspects of user research (e.g. recruiting, creating test plans, moderating, synthesizing, reporting). Developed ability to tell compelling stories about our customers and their behaviors in ways that generated empathy and engagement, leading to elegant UI designs. Managed a nationwide beta test for a new student product. Recruited participants, created and analyzed surveys, monitored feedback, coordinated site visits, conducted individual interviews and focus groups, and provided ongoing updates to the project team.
-
Administrative And User Research AssistantMcgraw Hill Oct 2013 - Oct 2014New York, Ny, UsProvided administrative assistance to the Director of User Experience and Technical Product Management by tracking key deliverables, streamlining communications, and organizing schedules. Learned about UX Research and assisted with key research tasks (e.g. recruiting, moderating, note-taking, analysis, reporting).
-
Associate Implementation SpecialistAleks Corporation Jun 2013 - Oct 2013Irvine, Ca, UsLed product training and implementation coaching sessions for educators, teaching them how to successfully implement the product in their classroom and improve student learning results. Presented product demos at trade shows and conferences.Note: McGraw-Hill Education acquired ALEKS Corporation in 2013. I transitioned to working for McGraw- Hill once acquired. -
Receptionist / Office AssistantAleks Corporation Aug 2012 - May 2013Irvine, Ca, UsReceived incoming calls and interacted with visitors in a professional and friendly manner. Assisted with event planning, health and safety, arranging travel, lead entry, and expense reporting.
-
Communications CoordinatorAssured Performance Network Jan 2012 - Aug 2012Fairlawn, Ohio, UsWrote marketing and informative materials such as brochures, manuals, flyers, and website content. Assisted with special projects for the Executive Director and other departments such as sales and web development. -
ClinicianPathfinders Apr 2011 - Dec 2011During college, I worked part time with K12 students on developing their cognitive thinking skills through a variety of programs. I provided remediation and support to students who have Autism, ADHD, dyslexia, and auditory processing problems. I tracked and evaluated student progress and created individualized student lesson plans. I updated parents on student progress and their support plan.
-
Intern- Resources CoordinatorYmca Of Orange County Feb 2011 - May 2011Tustin, Ca, UsPlanned events for the Y Inclusion's outreach calendar and contacted organizations to have the YMCA represented at events throughout Orange County. Collaborated with the New Horizons program which organized events for adults with developmental disabilities. Worked on the initial plans to start a support group for parents of special needs children. -
Office AssistantChapman University- Office Of Housing And Residence Life Oct 2009 - May 2011Orange, Ca, UsAssisted Chapman University's Office of Housing and Residence life by answering phones, filing, helping students and parents with questions and issues, greeting campus visitors, filing maintenance requests, creating flyers, maintaining confidentiality, and completing special projects for senior staff members. -
Recreational LeaderSaddleback Valley Unified School District Aug 2007 - Aug 2009Bakersfield, California, UsSupervised K-6 children in an after school program and led recreational activities such as sports, games, and crafts. Certified in First Aid and CPR.
Vanessa Sullivan Skills
Vanessa Sullivan Education Details
-
Michigan State UniversityStrategy & Leadership -
Chapman UniversityPsychology
-
El Toro High SchoolHigh School Diploma
Frequently Asked Questions about Vanessa Sullivan
What company does Vanessa Sullivan work for?
Vanessa Sullivan works for Mcgraw Hill
What is Vanessa Sullivan's role at the current company?
Vanessa Sullivan's current role is Director of User Experience and Research.
What is Vanessa Sullivan's email address?
Vanessa Sullivan's email address is fr****@****ail.com
What is Vanessa Sullivan's direct phone number?
Vanessa Sullivan's direct phone number is +164676*****
What schools did Vanessa Sullivan attend?
Vanessa Sullivan attended Michigan State University, Chapman University, El Toro High School.
What are some of Vanessa Sullivan's interests?
Vanessa Sullivan has interest in Children, Education.
What skills is Vanessa Sullivan known for?
Vanessa Sullivan has skills like Microsoft Word, Microsoft Office, Research, Leadership, Microsoft Excel, Editing, Telephone Skills, Writing, Public Speaking, Marketing, Social Media, Marketing Communications.
Who are Vanessa Sullivan's colleagues?
Vanessa Sullivan's colleagues are Heather Zimmer, Mansi Negi, Mahak Arora, Debbie Budde-Bandy, Rachel Mill, Kelly Casey, Ernie Feliciano.
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial