𝗜𝗻𝘁𝗲𝗿𝗶𝗼𝗿 𝗗𝗲𝘀𝗶𝗴𝗻 • Managed client expectations and presented project proposals up to 1.5 million.• Meet and liaise with clients to assess project costs and provide technical specifications.• Prepare technical and 3D drawings, computer visualisations, CAD layout drawings, and presentation boards.• Administered projects and led junior interior designers.• Coordinate with consultant teams to ensure effective design integration.• Manage project costs and facilitate budget planning.• Prepare comprehensive presentation boards.• Select finishes, materials, and FF&E.• Maintain open and clear communication with stakeholders and clients𝗣𝗿𝗼𝗱𝘂𝗰𝘁𝘀 & 𝗟𝗶𝗳𝗲𝘁𝘀𝘆𝗹𝗲• Designed and made bespoke products by hand including soft furnishings, lampshades, and accessories. Products sold on e-commerce and B2C platforms and stocked in the UK & international markets.• Managed international trade shows in Europe & Africa.• Video content creation, editing using various software tools, and producing engaging and informative blog and social media content.• Financial management such as budgeting, forecasting, and strategic decision-making. SEO optimising website content, conducting keyword research, and enhancing organic search rankings. Interpreting data, identifying trends, and evaluating campaign performance for informed marketing decisions.

• Ensuring a team NPS score of over 90% whilst creating a 95% conversion rate from colour consultancy to product design to curate each presentation.• Champion for decorators and clients to better understand colour theory.• Created bespoke design packages tailored to each home, using expertise in interior design skills to enhance client service. • Offered over 500 virtual Colour Consultations through Instagram influencer outreach, including interaction with Influencers on private press nights to gain community insights and boost business marketing.

• Produced furniture layouts based on client needs, worked on spatial planning and concept design, and created design drawings using SketchUp. Utilising AutoCAD, InDesign, and Excel to manage schedules and FF&E.• Managed and led medium to large residential projects from start to finish, overseeing client relations and delivering a personalised experience.• Advised clients on virtual design concepts and implementation throughout the project, ensuring seamless execution.• Contributed to interior styling with creative solutions, provided excellent support post-design, and collaborated with teams to ensure FF&E aligned with client expectations and budget.•Resolved comprehensive post-project assistance through follow-ups with clients, resulting in a 20% increase in repeat business while establishing robust relationships that led to ongoing design collaborations.

• 50% reduction in time on month-end procedures by producing an Excel model which automated staffing hours and cashing up procedures.• 25% reduction of dead stock by overhauling the wine inventory system and eliminating inventory issues such as excess ordering and inefficient waste management.• 15% employee satisfaction, whilst maintaining low staff turnover, by introducing a group forum, to share handovers and restaurant service details. Upgraded daily, weekly and monthly sales targets whilst maintaining costs.

•Restructured efforts between departments using integrated planning tools leading up to successful execution of 15 major projects within tight deadlines without compromising creative integrity or budget constraints.•Pioneered cutting-edge CAD techniques, revolutionising design communication for 150 workstation offices and setting new industry standards.