Vanessa Carter Email and Phone Number

-Coordinate and organize the staff schedules and bi-weekly pay using PMP and Excel.-Correspond with other medical offices, insurance companies and WSIB. -Create and send seasonal newsletter using Publisher, Word and Outlook. -Handle billing including EHC, MVA and WSIB. -Manage the front desk. -Handle email, fax and phone correspondence. -Create and organize patient files.

-Develop recruiting strategies designed to identify qualified candidates through various recruiting tools.-Match candidates’ strengths with clients’ requirements by evaluating, screening, and interviewing candidates.-Negotiate wages, terms and conditions of employment with candidates, and gain a commitment from candidates for current and future job requirements.-Work with Account Managers to identify top accounts, target skill sets, key market segments, and assess clients’ staffing requirements.-Maintain relationships with industry contacts to provide exemplary customer service, gain industry knowledge, and obtain referrals and sales leads.

S.W. Dermer & Associates-Organized and updated patient files, utilizing Microsoft Word, Excel and Outlook.-Typed dictations at an average speed of 60 words per minute.-Performed additional data entry tasks such as drafting reports. -Handled incoming and outgoing phone calls and mail.-Prepared documentation for and welcomed new clients. -Fulfilled a position of trust adhering to a strict code of confidentiality. UPS Canada Headquarters-Provided the president with an updated national sales report daily.-Sorted and distributed incoming and outgoing correspondence throughout the day.-Oversaw visitor documentation and security protocols.

-Conducted sales presentations with prospective clients by assessing their needs and suggesting applicable products and services. -Conducted interviews with candidates when the General Manager was unavailable, and provided a post-interview rating of each candidate.-Trained all new employees on the company’s policies, processes and procedures, providing them with a company welcome package, an overview of the company training manual.-Provided orientation to the position, and the sales team, as well as several days of shadowing on the job. -Organized and facilitated weekly team meetings to address any issues the sales team encountered, and refresh their skills through the use of group activities, discussions, and supporting visualizations. -Attended Home Shows as a company representative, setting up a vendor booth, promoting our services, selling merchandise to attendees, and networking with other vendors. -Worked with Assistant Manager to revise company training manual for new hires.-Awarded Employee of the Month several times and Employee of the Year in 2011.