• Created and designed written and digital content for social media platforms such as Instagram, Twitter and Facebook• Managed customer concerns and complaints via email, telephone and social media by providing additional information and support• Acted as creative director in the development and design of the new company website• Organized and developed promotional events such as summer sales and contests • Coordinated and contributed to developing a charity event in partnership with Make-A-Wish • Planned an advertising calendar for the upcoming year

• Managed the scheduling of appointments and events including conference meetings, service calls, promotional events and insurance assessments` • Coordinated information between service staff and company clientele • Performed various transactions for sale related items up to $50,000 and aided in meeting sale targets • Created and revised templates and written documents required for company communication including work orders, employee checklists and company memos • Arranged third party services required for unique customer needs such as water trucks, gas technicians and delivery trucks.• Delegated job tasks and provided training to new employees