Vanessa Williams Email and Phone Number
Vanessa Williams is a seasoned professional who brings over 12 years of experience in peer support, leadership, and mental wellness. As CEO of Elevate Recovery, her deep understanding of the importance of mental health and well-being informs her approach to coaching and consulting, making her a trusted advisor in the field. Vanessa's leadership and mental wellness expertise extend beyond her work at Elevate Recovery. Throughout her career, Vanessa has witnessed the transformative power of peer support firsthand. Her years of experience working directly with individuals facing mental health challenges have shaped her compassionate and empathetic leadership style. She recognizes the profound impact of mental wellness on individuals and organizations and is dedicated to helping others navigate their journeys toward growth, resilience, and success.She received her AAS in Organizational Management from Rio Salado College. She then moved on to Northern Arizona University for a BAS in Public Administration. Vanessa completed her Masters in Leadership at GCU in May of 2020 and immediately enrolled in the doctoral program. Her current program of study is the Ph.D. in Industrial and Organizational Psychology. She is currently in the dissertation proposal stage of the program. She has achieved one of her career goals as she is now a Accessibility, Justice, Equity, Diversity, and Inclusion (A-JEDI) Consultant and Peer Support Consultant. Vanessa's hobbies include watching Marvel movies, spending quality time with her husband, and purchasing many things from Amazon that she does not need.
Promise Resource Network Inc.
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Warmline Program ManagerPromise Resource Network Inc. Dec 2024 - PresentCharlotte, North Carolina, UsProgram ManagementOversee the efficient operation of PRN’s Warmline, ensuring alignment with organizational goals and delivering compassionate support to callers experiencing emotional distress, crisis situations, or seeking connections to resources.Staff LeadershipCoordinate weekly scheduling, manage time and attendance, and provide leadership for the Warmline team. Develop professional growth pathways and training programs in collaboration with PRN’s Organization Development and Learning team to foster staff development and engagement.Service Monitoring & Quality AssuranceAnalyze data, trends, and metrics to evaluate program capacity and service quality. Partner with PRN’s Quality Management team to collect insights and generate actionable reports that drive continuous improvement.Resource ManagementOversee the Warmline budget, optimizing resource allocation to ensure peak performance while adhering to program objectives and funding guidelines.Collaboration & Community OutreachWork closely with the Regional Director and Shift Supervisors to standardize policies and procedures, enhancing program consistency and effectiveness. Represent PRN’s Warmline on a national level, building community partnerships and increasing awareness of this vital service.
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Vice President Of The Board Of DirectorsPerson Centered Empowerment May 2024 - Present
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President Of The Board Of DirectorsNational Association Of Peer Supporters (N.A.P.S.) Apr 2024 - Present -
Online Peer SupporterHeypeers.Com Oct 2023 - PresentPasadena, California, Us -
Chief Executive OfficerElevate Recovery Llc Aug 2022 - Present
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Secretary Board Of DirectorsNational Association Of Peer Supporters (N.A.P.S.) Feb 2023 - Feb 2024Facilitate communication between the Board and management by providing timely notice of meetings and distributing materials, including agendas and meeting minutes.Coordinate with the Board President to schedule general board meetings in adherence to bylaws, ensuring meeting materials are accessiblePrepare and document meeting minutes, capturing key information such as Board actions, motions, elections, and committee reports.Perform general HR duties for staff.
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Supervisor, Peer Support ServicesSolari, Inc. Apr 2014 - Jul 2023Tempe, Arizona, UsResponsible for creating and implementing training for new and current staff, effectively distributing information to the team, and developing updated procedures, as necessary. Provides direction for the team in regard to company policies and procedures, and techniques in an environment that encourages healthy dialogue with a recovery focus and increases caller satisfaction. Assures teams ability to process work and increase quality standards by regularly monitoring calls, setting goals, and providing performance planning as necessary. Provides coaching and direction to the team in the areas of monitoring, call deescalation,discipline, reporting, documentation and client contact. Effectively delegates and distributes work to the team. -
Warm Line ManagerVisions Of Hope Arizona Jun 2013 - Apr 2014 -
Warmline SupervisorVisions Of Hope Arizona Mar 2012 - Apr 2014
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Call SpecialistVisions Of Hope Arizona 2010 - 2011
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InternRecovery Empowerment Network Jul 2010 - Sep 2010
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MonitorIhelp Feb 2007 - Nov 2007Help set up bedding and organized sleeping arrangements for homeless persons. Set up meals. Passed out toiletries for showers. Responsible for cleaning facility upon exiting. Passed out lunch sacks for the day.
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Assistant ManagerWalgreens Aug 1999 - Apr 2000Assigned tasks to employees. Handled cash functions. Communicated store needs to vendors. Set up displays to ensure maximum sales.Assisted in 1-Hour Photo department. Assisted in Pharmacy. Scheduled employees. Supervised employees. Prepared sales reports. Hired and train employees.Performed various HR duties.
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Shoe Store ManagerMeldisco Apr 1997 - Aug 1999UsResponsible for maintaining and managing shoe department of KMart. Interviewed, hire and trained, retained and fired employees. Performed payroll duties. Scheduled employees. Communicated needs to KMart management. Set displays for maximum sales.
Vanessa Williams Skills
Vanessa Williams Education Details
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Grand Canyon UniversityIndustrial And Organizational Psychology -
Diversity Training University InternationalAnd Inclusion
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Grand Canyon UniversityLeadership
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Northern Arizona UniversityPublic Administration
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Rio Salado CollegeNon-Profit/Public/Organizational Management
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Rio Salado CollegeOrganizational Leadership
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Harris-Stowe State UniversityEducation
Frequently Asked Questions about Vanessa Williams
What company does Vanessa Williams work for?
Vanessa Williams works for Promise Resource Network Inc.
What is Vanessa Williams's role at the current company?
Vanessa Williams's current role is Peer Warmline/ Peer Support Consultant| Public Speaker | Youth & Young Adult Peer Support Trainer | CEO Elevate Recovery | PhD Student| Peer Recovery & Support Specialist | N.A.P.S. Board President| Author|.
What schools did Vanessa Williams attend?
Vanessa Williams attended Grand Canyon University, Diversity Training University International, Grand Canyon University, Northern Arizona University, Rio Salado College, Rio Salado College, Harris-Stowe State University.
What skills is Vanessa Williams known for?
Vanessa Williams has skills like Western Blotting, Scientific Writing, Elisa, Rna Isolation, Sds Page, Real Time Pcr, Protein Assays, Statistics, Social Media, Research, Analysis, Cell Culture.
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