Vanessa Diaz Email & Phone Number

San Francisco, California, United States

Murrieta, California, Us

Murrieta, California, Us

Work closely with the Director of Digital Services, CEO, and cross functional internal leaders and third-party partners to improve organic and paid social presence.- Steering social media workflows and services, leading multidisciplinary teams in orchestrating multiple social media campaigns and projects concurrently for a large client base.- Shaping long-range strategic planning, partnering with the executive team and Director of Digital Operations in articulating both short- and long-range plans and initiatives.- Mentoring, leading, and coordinating a cross-functional team (sales, content creators, designers), providing ongoing guidance and support to enable continuous team development.

Murrieta, California, Us

Responsible for assisting in the fulfillment of company objectives related to Social Media services and can ascertain and manage scalability for an expanding account base. - Responsible for effectively and efficiently overseeing the daily activities of product subscriptions, specifically in terms of campaign performance, workflow, and customer service. - Focused on assisting the Director of Digital Operations in coaching a high-performing team, whose productivity and quality have a direct bearing on corporate strategy to acquire and retain clients in a profitable manner.-Co-directed social media, built and led a high-performing team, and steered multiple projects and campaigns simultaneously, methodically prioritizing assets and resources, and driving clarity for team members across the project pipeline.- Managed client relations, pitched and closed new business, and generated impressive value both for the organization and the clientele.

Murrieta, California, Us

Data-obsessed self-starter with excellent judgment and communication skills — who kept a watchful eye on the ever-changing Facebook algorithms and other social media platforms’ best practices. - Passion for crafting social media content- Steered clients in establishing their social media strategy, implemented creative communication and marketing plans, coordinated multiple campaigns and projects, and produced gripping content.

Murrieta, California, Us

Served as a lead facilitator for department planning and was responsible for day-to-day operations within the digital marketing department. - Assisted with establishing department goals and operating policies and procedures through staff participatory process, and conducted weekly department meetings. - Trained new hires on CRM navigation and worked with the department manager on CRM updates and training materials. -Worked with cross-functional teams to continually advance effectiveness of SEO services, client satisfaction, and company growth.

San Francisco, California, Us

Ensured the provision of exceptional service and created best-in-class experiences throughout the customer journey.- Provide exceptional customer service while working with Wells Fargo’s most important asset: the customers. - Responsible for helping resolve customer concerns in a timely fashion, following proper procedures to minimize errors and reduce fraud, all while building great rapport with people, and being a strong team player who takes pride in performing well and enjoys helping others.

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