Vanessa V. Email & Phone Number

Signes, Paca, Fr

-Lead cross-functional daily operations, ensuring high standards in customer service, achieving sales target,and maintaining brand aligned visual merchandising.-Oversee budgeting and financial reporting to achieve cost savings and drive profitability, leveraging analytical skills relevant to corporate finance management.-Collaborate on promotional campaigns and marketing initiatives, providing creative input and on-site execution that aligns with broader corporate marketing strategies. - Develop and mentor a high-performing team of 5, focusing on hands-on training, individual growth plans, and fostering a collaborative team enviornment.

Weil Am Rhein, Baden Württemberg, De

- Process and fulfilled online orders, handled returns, and resolved inquiries, maintaining high satisfaction and retention rates.-Monitored inventory levels and coordinated with suppliers to prevent stockouts,ensuring seamless order fulfillment. -Analyzed performance metrics and generated reports to track sales trends and identify areas of improvement, supporting data-driven decisions.

New York, Ny, Us

• Collaborate closely with account managers and senior staff to cultivate strong relationships with private clientele members.• Successfully manage budgets to ensure financial stability of the business on a daily, weekly, and monthly basis.• Develop and implement strategic plans in collaboration with the corporate team to achieve organizational goals.• Prepare annual budgets, analyze variances, and initiate corrective actions to achieve financial objectives.• Enhance the effectiveness and efficiency of supporting departments (Human Resources, Marketing, Sales, and Finance) through coordination and communication.• Ensure accurate management of inventory, efficiently replenishing stock as required.• Maintain department schedules, ensuring all requests are met and accurately track and manage payroll using ADP.• Schedule meetings between the General Manager, corporate office, and the hourly managerial team.• Track and manage monetary income by performing bank reconciliations and producing accurate deposits, maintaining financial checks and balances.• Oversee applicant tracking and scheduling interviews based on staffing needs.

Herzogenaurach, De

• Managed store operational functions, including back-of-house organization, shipping and receiving, inventory levels, store maintenance, and facilities issues.• Played a key role in the successful opening of a new store, overseeing store setup and merchandising.• Acted as sales manager, driving sales productivity through exceptional client service and effective team management.• Recruited, trained, and developed staff, providing product knowledge and sales strategies.• Provided daily feedback to the team to drive performance improvement.• Led a stock team of 31 associates and one supervisor to achieve operational excellence.

Neuilly Sur Seine, Ile De France, Fr

Neuilly Sur Seine, Ile De France, Fr

Philadelpia, Pa, Us

Controlling the environment by overseeing customer service and setting expectations to achieve a positive shopping environment. Managing all areas of the assigned department by training sales associates on product knowledge and company guidelines.Pairing with the store merchandiser to manage the departments in areas such as - business, markdowns, transfers, placement of product and store standards.Help to maintain staffing requirements to support forecasted sales and payroll budgets. Conducting training with sales associates on customer service and product knowledge.Recruit and develop a positive selling team. Take part in sales associates performance development - including IDPs ( individual development planners) disciplinary actions, coaching, etc.Leading meet & greet events and conducting interviews. Holding orientations and completing all necessary paper work ( including i-9s, background checks,etc) to onboard new associates to the Urban Outfitters Team. Daily recruiting internally and externally.

Philadelpia, Pa, Us

Controlling the environment by overseeing customer service and setting expectations to achieve a positive shopping environment. Managing all areas of the assigned department by training sales associates on product knowledge and company guidelines.Pairing with the store merchandiser to manage the departments in areas such as - business, markdowns, transfers, placement of product and store standards.Help to maintain staffing requirements to support forecasted sales and payroll budgets. Conducting training with sales associates on customer service and product knowledge.Recruit and develop a positive selling team. Take part in sales associates performance development - including IDPs ( individual development planners) disciplinary actions, coaching, etc.Leading meet & greet events and conducting interviews. Holding orientations and completing all necessary paper work ( including i-9s, background checks,etc) to onboard new associates to the Urban Outfitters Team. Daily recruiting internally and externally.

Philadelpia, Pa, Us

Philadelpia, Pa, Us

Controlling the environment by overseeing customer service and setting expectations to achieve a positive shopping environment. Managing all areas of the assigned department by training sales associates on product knowledge and company guidelines.Pairing with the store merchandiser to manage the departments in areas such as - business, markdowns, transfers, placement of product and store standards.Help to maintain staffing requirements to support forecasted sales and payroll budgets. Conducting training with sales associates on customer service and product knowledge.Recruit and develop a positive selling team. Take part in sales associates performance development - including IDPs ( individual development planners) disciplinary actions, coaching, etc.

Philadelpia, Pa, Us

Conducting training with sales associates on customer service and product knowledge.Recruit and develop a positive selling team. Take part in sales associates performance development - including IDPs ( individual development planners) disciplinary actions, coaching, etc.Controlling the environment by overseeing customer service and setting expectations to achieve a postive shopping environment. managing all areas of the assigned department by training sales associates on product knowledge, merchandizing footwear appropriately and by store standards, taking care of markdowns, staying aware of trends in fashion and analyzing business.

Herzogenaurach, De

Conducting training with team members on customer service and product knowledge by using the company training program : BE NICEAchieving all store goals, both sales and profitability

Toronto, Ontario, Ca

Providing excellent customer service while handling large cash transactions.

Herzogenaurach, De

Providing excellent customer service and ensuring all daily tasks assigned were completed

Education record

High School Diploma