Vanessa  Wharton

Vanessa Wharton Email and Phone Number

Customer Success at Truvani seeking a mission driven career in SaaS. Experienced client advisor delivering results with customer satisfaction and retention. Background in wellness, real estate, hospitality, and CS. @ Truvani
Vanessa Wharton's Location
New York, New York, United States, United States
Vanessa Wharton's Contact Details
About Vanessa Wharton

Specialized in Sales and Customer Retention. Business-minded and passionate about clients realizing ROI. My background has covered Account Management, Sales, Customer Success and Retention. Well-versed in empathizing with customers and finding ways to bring continued revenue growth to companies. I enjoy speaking with customers discovering their pain points and providing value for their needs with our products. As an astute Account Manager, I am dedicated to helping clients meet their business goals and increase product adoption. I possess adaptability to constant change working in a fast-paced high growth startup for 5 years. My corporate career began in the real estate business, bringing in well over $1.5 million in revenue while also self-generating 200+ clients annually. Shortly after, I spent time managing the front-end work for 6 different C-level executives. Since then, I’ve spent multiple years in the health and wellness space, where I serve as the voice for clients and give them an exceptional client experience. I have a knack for understanding the common issues clients face and using cross-collaboration to solve them. With my current role at Truvani, I have accomplished the following:Increased company revenue from sales landing pages by 60%Improved the amount of client testimonials by 25%Assisted in bringing over 25 new products to market in the last 5 yearsEntrusted with managing high level/ VIP accounts with TruvaniCreated multiple solutions based on identifying common issues and concerns with clientsMy areas of expertise: account management, upselling, cross-selling, client retention, sales, cross-functional collaboration, and e-commerce.I’m a natural team-player with the ability to influence decisions and outcomes. I consider myself a collaborative self-starter who is able to work in a fast-paced environment with a certain level of ambiguity. I have driven the amount of sales and developed strong relationships with B2B and D2C clients. I also have the communication and savvy to provide the kind of service that will drive business expansion to new levels. I am passionate about connection, providing a positive impact on others’ lives, and remaining in the health/ wellness space. I am open to health/welness oppportunities, femtech, hospitality, travel, entertainment, e-commerce and fintech industries. I am seeking a career transition into the SaaS industry. I can be reached at vanessakaryn@gmail.com.

Vanessa Wharton's Current Company Details
Truvani

Truvani

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Customer Success at Truvani seeking a mission driven career in SaaS. Experienced client advisor delivering results with customer satisfaction and retention. Background in wellness, real estate, hospitality, and CS.
Vanessa Wharton Work Experience Details
  • Truvani
    Account Manager/ Customer Success
    Truvani Apr 2019 - Present
    United States, Us
    At Truvani, we create the health & food products that we wished to find in stores for years. And now you can. We believe in real food without added chemicals. Products without toxins. Labels without lies. During my time with the company, Truvani has seen tremendous growth and success including:-Over 20 products available on Amazon and in 1000 different retail locations.-$250,000 in e-commerce sales/week -Grown from a team of 15 in April 2019 to over 70 currentlyMy accomplishments from Truvani are:Serving as the main point of contact for customers, focusing on developing strong relationships with key accounts and keeping customer satisfaction and retention as a priority through timely communication.Organize, streamline, and project manage multiple complex issues to ensure customer inquiries on product and billing issues are addressed appropriately and urgently.Assisted the product development team with interviewing customers and increased the number of video testimonials as well as increased revenue on sales pages by 60%.Identified common issues from customers and utilized cross-functional collaboration with marketing and product development teams to devise and implement recommendations.Supported and solved problems for clients by understanding and exceding their expectations.Illustrated the value of products and services to create growth opportunities.User of the following Platforms: Authorize.net, PowerReviews, Shopify, Recharge, Stripe, Gorgias, HelpScout, CLICKFUNNELS, AirTable and Salesforce. At second job on weekends at COOKSHOP in Chelsea: Resy to book reservations.
  • Ramped
    Business Development Manager
    Ramped Jul 2022 - Aug 2022
    San Francisco, Ca, Us
    Sales Development Representative Training (Remote)* Developed sales skills including Prospecting Methodologies, qualifying frameworks, phone/email outreach techniques.* Introduced to sales technologies such as Salesforce, Outreach, LinkedIn Sales Navigator.
  • Fashion, Media, And Finance
    Executive Administrator For Multiple Companies’ C-Level Executives
    Fashion, Media, And Finance Feb 2017 - Jan 2019
    Executive Administrator for multiple companies’ C-level executivesI worked for 6 different CEOs and other C-suite employees based in media, fashion, and finance. Throughout my time, I was highly recommended for my attention to detail and work ethic. I was able to juggle the responsibilities of several different high-level employees. Some notable achievements from these experiences were:Ensuring that each organization’s C-level executives maximized time by solving conflicts in a fast-paced environment.Spearheading high-level administrative support on matters such as travel and accommodations, organizing business meetings, screening calls, and submitting expense reports while keeping in constant communication with each executive team.
  • Blu Realty
    Residential Real Estate Exec Asst/Office Manager
    Blu Realty Sep 2015 - Dec 2016
    Vancouver, British Columbia, Ca
    BLU Real Estate is a full service luxury real estate brokerage firm in Manhattan. With our global reach, unrivaled marketing capabilities and veteran team, BLU serves some of the world’s most exclusive and high profile buyers and sellers. In my role, I did the following:Provided administrative support to over 60 agents by assisting with coordinating and scheduling meetings, managing vendor accounts, and coordinating video conferencing calls.Created a system of operations for disseminating marketing materials to clients which increased time and cost efficiency for agents and the company.Recognized for finding multiple financial discrepancies by accurately managing accounting documentation and communicating possible oversights to management, resulting in reduced company costs of operation by 66%.
  • Citi Habitats
    Residential Real Estate Agent
    Citi Habitats Sep 2012 - Jul 2015
    New York, Ny, Us
    Citi Habitats (acquired by Corcoran) became New York City's renowned residential real estate brokerage company. The company was lauded for its sales marks, with agents completing over 11,000 rental transactions, with a combined sales and rental closed volume of more than $900 million on a yearly basis. In the office located in downtown Manhattan, I was recognized for: Guiding clients through the process of leasing rental properties, resulting in over $1.15 million in sales revenue for exclusive accounts with landlords.Building a successful, self-generated business of 200 clients by going above and beyond and receiving high ratings.Organizing transaction documents, including confidentiality agreements, leases, contracts, listings, and closing documents to give clients a smooth experience.
  • The Loft Broker
    Luxury Real Estate Agent
    The Loft Broker Jan 2006 - Sep 2012
    The Loft Broker is a luxury rental real estate firm in New York City, specializing in properties around the Soho/TriBeCa areas. Our locations are also based on the proximity to the city’s center and the current and proposed amenities. Bars, restaurants, gyms, dog parks, art galleries, theaters and other activities are generally associated with or within walking distance. Transportation is never an issue as these neighborhoods have the best access to cabs, car to go sites, bus lines, light rail, and plenty of bike storage. Some of my accomplishments were:Averaged $125,000-$200,000 a year in company commissions annually.Facilitated the leading process for exclusive apartment rentals in 50 loft style buildings in Soho and TriBeCa.Managed the development of new realtors, which included the training and onboarding, proper company procedures, and landlord preferences.Increased profit by initiating more responsibility with creative advertising and implementing client lead generation ideas.

Vanessa Wharton Skills

Real Estate Sales Luxury Real Estate Transactions Advertising Marketing Condos Social Media Relocation Marketing Strategy Event Planning Customer Service Social Media Marketing Public Speaking Event Management Leases Public Relations Investors Film Working With Investors Lofts Property Beauty Industry Microsoft Powerpoint Microsoft Outlook Townhomes Apartments Buyers Microsoft Excel Customer Retention Customer Satisfaction Business Development Team Building Creative Problem Solving Vendor Relations Lead Generation Upselling Excellent Communication Skills/ Verbal And Written Scheduling Travel Management Training Creating Presentations Using Powerpoint Excellent Communication Skills Verbal And Written

Vanessa Wharton Education Details

  • Radford University
    Radford University
    Dance
  • Alvin Ailey Dance Summer Intensive Training
    Alvin Ailey Dance Summer Intensive Training
    Dance
  • Swedish Institute A College Of Health Sciences
    Swedish Institute A College Of Health Sciences
    Sports And Medical

Frequently Asked Questions about Vanessa Wharton

What company does Vanessa Wharton work for?

Vanessa Wharton works for Truvani

What is Vanessa Wharton's role at the current company?

Vanessa Wharton's current role is Customer Success at Truvani seeking a mission driven career in SaaS. Experienced client advisor delivering results with customer satisfaction and retention. Background in wellness, real estate, hospitality, and CS..

What is Vanessa Wharton's email address?

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What is Vanessa Wharton's direct phone number?

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What schools did Vanessa Wharton attend?

Vanessa Wharton attended Radford University, Alvin Ailey Dance Summer Intensive Training, Swedish Institute A College Of Health Sciences.

What are some of Vanessa Wharton's interests?

Vanessa Wharton has interest in Concerts, Economic Empowerment, Yoga, Museums, Civil Rights And Social Action, Environment, Dance, Meditation, Ballet, Fitness.

What skills is Vanessa Wharton known for?

Vanessa Wharton has skills like Real Estate, Sales, Luxury, Real Estate Transactions, Advertising, Marketing, Condos, Social Media, Relocation, Marketing Strategy, Event Planning, Customer Service.

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