Grace V. Email & Phone Number

Roseville, Minnesota, United States

Enters and maintains electronic case records, data, documents, correspondence, schedules, and other information on arbitration and mediation cases using a proprietary software system (PRISM).Prepares communications for parties, party attorneys, arbitrators and mediators.Assists in the management of cases; takes the lead on completing tasks and monitoring.

Greater Minneapolis-St. Paul Area

Assist client with everyday living activities, light house cleaning, companionship and running errandsRemind client to take assigned medications designated in their pill box Deliver the highest standards of one-to-one care to meet client’s need Following safe lifting techniques and individual resident lifting instructions

Accurately communicate with client staff and EPIQ team members regarding commitments, deadlines, challenges, requests, etcEnsure all client needs and requests are met and accurately delivered in a timely mannerAccurately produce copy, print and scan projects in accordance to verbal and written instructionsHave direct involvement and handle complications.

Ramsey County, Minnesota, United States

Picking online orders for the customer & bringing the product out to their vehicleUpdate inventory and the website of available productsHandle orders and payment over the phone while updating customer reward points in the system

Minneapolis

Responsible for rapid and efficient processing of incoming shipments of product onto sales floor or backroomAssist in store maintenance, upkeep and presentationEstablish and maintain customer satisfaction through social interactions and timely assistance

Greater Minneapolis-St. Paul Area

Built relationships with students who were expecting mothers or teen mothers.Maintained a working relationship with students on caseload.Updated student data after each day for work completion, attendance, and other meetings. Supported school as a member of intervention team.

Coon Rapids

Performed register functions while using my knowledge of sales and promotions to further sales.Provided positive customer experiences and building connections.Maintained a clean and functional store, as well as a neat backroom.Received and processed cash, check and credit payments.

Andover

Facilitated group activities such as arts and crafts, games, and team building exercises.Overseeing the safety security of camp participants to reduce the risk of bodily harm or incidents in a variety of situations.Actively engaged in activities with students.

350 S 5th St, Minneapolis, MN 55415

Worked with young people who were truant, passed curfew, or other involvement with authority. Supervised truant youth or youth who had confrontation with authority.Assisted young people on filling out the forms needed for their processing into the center.

Minneapolis

Responsible for the smooth running of the shift for the designated day.Helped with unsatisfied customers to find a resolution.Maintained a clean front and back of the store and stocked materials/produce.Performed daily store opening, closing, and clothing procedures.

Minneapolis

Ensure customers standards are met and exceeded.Used problem solving techniques to guarantee customer satisfaction.Catered to customers with a high degree of quality customer service.Wash dishes using dishwasher.Operated cash register at check out, and other related cashier duties.Using specific food portion guides, ensured that every customer received the.

Coon Rapids

Ensured the food was properly handled and stored.Front end cashier/ cash handling. Provided ultimate customer service to the customers and a welcoming environment. Ensured the area was clean and up to company standards.

Certificate, Legal Assistant/Paralegal

Bachelor Of Science - Bs, Youth Services/Administration

Activities and Societies: Deans list 2016-2018

High School Diploma, General Studies

Post Secondary Enrollment Options (PSEO)