Van Holden Email & Phone Number

• Serve as a force multiplier in the execution of company strategy, driving the implementation of a problem solving and continuous improvement culture focused on improving our customer experience, organizational.
• Drive cultural and organizational transformation through the application of Lean Six Sigma tools and other methodologies to accelerate process & performance improvement and simplify the organization
• Employ a prescriptive approach to the development and implementation of business strategies in support of helping senior executives make better business decisions across the enterprise
• Facilitate a growth-oriented, forward-thinking mindset becoming part of our corporate DNA by leveraging strategic partnerships to promote leadership development and training

Birmingham, Alabama

• Proven Lean Six Sigma Black Belt with validated financial impact portfolio in excess of $15MM
• Lead senior executive sponsored transformational initiatives utilizing the DMAIC principles of Lean Six Sigma
• Developed & executed Enterprise Business Process Mapping strategy to serve as a key enabler for Regions’ deposit & lending core system replacement
• Assumed leadership of Day 2 Transformation program to automate all second day operational maintenance task within Enterprise Operations
• Successfully coached and mentored 5 Green Belt candidates for certification
• Partnered with the Fraud Operations executives to identify vulnerabilities within the deposit and card investigation process

Birmingham, Alabama

• De Novo performance and execution lead responsible for ensuring all operational and compliance requirements are completed prior to any new branch opening
• Designed and administered 8 unique incentive plans for 10,000+ associates within the Retail Bank and Mortgage
• Administered Performance Management for all customer-facing associates within the Retail Bank
• Co-Led Enterprise Six Sigma to promote transaction migration
• Delivered comprehensive roadmap for enterprise compliance outlining impacted businesses, processes, revenue, expenses, vendors, support groups, systems, timeline, and project governance for successful implementation.
• Co-Managed enterprise implementation of six work streams and 12 working groups consisting of business, technology, legal, compliance, audit, marketing, training, finance, and communications associates in addition to.

• Effectively recruited, trained and managed a team of 10 banking professionals at a retail banking location that maintains a deposit portfolio in excess of $150 million
• Implemented a sales culture centered on meaningful, needs-based conversations in order to make appropriate recommendations to our clients
• Established and maintained customer relations to ensure development of customer satisfaction through service with major emphasis on continued business developmentAchievements2015 - Emerging Leaders graduate - Cohort.
• Alabaster Promenade: 2011, 2012 & 2013
• Pelham North: 2014
• Riverchase: 2016

• Serve as a financial advisor while providing first class customer service within a retail branch environment. This includes identifying and addressing client needs by providing a wide variety of in-branch services.
• Pelham North: 20072010 Branch Leadership Academy graduate