Vani Bhatia Email & Phone Number

Toronto, Ontario, Ca

Oakville, On, Ca

I conducted comprehensive security assessments and audits within the organization's IT infrastructure to identify vulnerabilities and assess risks. As part of this effort, I developed and implemented risk management strategies aimed at mitigating cybersecurity threats and ensuring compliance with industry regulations and standards. Working collaboratively with cross-functional teams, I contributed to the design and implementation of security controls and measures to protect sensitive data and prevent security breaches.In my role, I oversaw ongoing monitoring and detection of security incidents, responding promptly to threats and implementing corrective actions to enhance our cybersecurity posture. I also developed and implemented comprehensive risk assessment methodologies to identify and mitigate potential cybersecurity threats.I provided Security Impact Analysis reports for user-initiated changes and collaborated on technology onboarding to ensure adherence to risk processes. Furthermore, I conducted comprehensive internal audits, including RBAC, Service Account, FedRAMP, ISO 27001, and NIST 800-171, to assess organizational compliance and enhance security measures, ensuring alignment with industry standards and regulatory requirements.One of my significant contributions was spearheading the development and implementation of a robust cybersecurity awareness program, which led to increased staff adherence to security policies and best practices, enhancing overall cybersecurity readiness within the organization.

Oakville, On, Ca

I played a pivotal role in implementing a new ticketing system like JIRA, significantly enhancing incident tracking and resolution processes within the organization. My exceptional customer service and technical expertise were acknowledged, leading to higher levels of end-user satisfaction. I spearheaded initiatives to enhance the service desk knowledge base using KCS principles, resulting in improved efficiency and reduced ticket resolution times. Additionally, I applied ITIL best practices in incident, problem, and change management to optimize service desk operations and further enhance user satisfaction. I also executed, developed, and maintained Service Management processes, including Problem, Change, and Transition Management, ensuring compliance with SLAs and performance metrics.

Toronto, Ontario, Ca

I actively monitor security alerts and incidents, leveraging SIEM tools to analyze and respond swiftly to security events. Conducting routine vulnerability assessments is a core aspect of my role, allowing me to identify and address potential security risks within systems and networks proactively. I collaborate in responding to security incidents and recommending appropriate corrective actions. Additionally, I contribute to security audits and assessments to ensure compliance with established security policies, standards, and regulations. I also generate and present detailed security reports to management, providing insights into cybersecurity measures, incident status, and compliance levels.

Toronto, Ontario, Ca

In my role as an IT graduate assistant, I provided technical support to faculty and students, addressing computer issues, software problems, and network connectivity. I conducted workshops and training sessions to enhance users' technical skills and troubleshoot IT-related inquiries promptly. Overall, I played a key role in supporting academic activities, research projects, and technology initiatives within the university environment.

Noida, Uttar Pradesh, In

I have played a pivotal role in delivering data-driven insights that support strategic decision-making, leading to enhanced risk management and improved business outcomes. By establishing streamlined processes for data aggregation, I have facilitated more efficient and comprehensive assessments. My ability to create impactful reports and presentations has been instrumental in effectively communicating complex data analysis to stakeholders, ensuring clear understanding and informed decision-making. I have also implemented robust systems for data gathering and storage, thereby enhancing our overall data management capabilities for future projects. Furthermore, I have contributed significantly to evaluating potential clients, helping to develop a client acceptance strategy based on thorough risk analysis.

Master'S Of Engineering, Computer Networks

Bachelor Of Technology - Btech, Information Technology