• Worked towards translation of business requirements into application specifications• Played a pivotal role in conducting systems design, feasibility, and cost studies, to recommend cost-effective ERP solutions.• Strategized detailed system upgrade/migration plan and procedures to ensure a seamless transition and minimum service interruptions• Managed and suggested the use of leading-edge technologies and methods, considering factors, such as their long-term effectiveness, practicality, technical limitations, and criticality• Offered quick resolution to the incident and ensured proper investigation and provided temporary and/or permanent resolution of incidents escalated. Provided timely status updates to relevant parties• Ensured quality software, IT strategy compliant, reliable information, and stable applications for mis-sion-critical company functions.

• Test, implement and document BI systems• Evaluate existing data-collecting and analytics systems• Monitor processes of data collection, storage, analysis, and presentation• Work with multiple data sources and databases• Build and verify new data models that aid decision-making• Development of Dashboards using Sisense and Power BI• Maintenance of SSIS packages

• Develop customer -focused test plans• Set up and maintain testing environments• Perform complex test cases and maintain associated test records• Develop and utilize automated test scripts to perform duties• Follows defined engineering process during the development lifecycle• Performs peer test reviews to identify improvements to test plans• Identifies new ideas, tools, and process improvements to help team meet objectives• Participates in agile estimation taking into consideration product and process requirements during the development lifecycle• Assists in the process with development to provide timely and accurate resolution to critical customer issues• Proactively works with other team members as needed to resolve issues and meet project goals

• Develop customer -focused test plans• Set up and maintain testing environments• Perform complex test cases and maintain associated test records• Develop and utilize automated test scripts to perform duties