Vani Sachdeva personal email
- Valid
? A result oriented professional with over 6+ years of experience in Operations, Admin and Customer Service. ? Currently Associated M/s Religare Securities? An executor with sufficient experience in managing service operations with an aim to accomplish corporate plans & goals successfully.? Resourceful at maintaining relationships with clients to achieve quality product and service norms by resolving their service related critical issues. ? Capabilities in coordinating with customers for running successful business operations and experience of implementing procedures and service standards for business excellence.? Solutions-driven, customer centric professional with significant experience in handling all aspects of service functions.? An effective communicator with good relationship building & interpersonal skills. Strong analytical, problem solving & organisational abilities. Possess a flexible & detail oriented attitude.
Religare Securities Ltd
View- Website:
- religareonline.com
- Employees:
- 2642
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Branch ManagerReligare Securities LtdDelhi, India -
Branch ManagerReligare Securities Ltd Jan 2011 - Present Managing service operations for rendering and achieving quality services, providing first line customer support by answering queries & resolving their issues, ensuring minimum TAT. Handling customer service operations inclusive of implementing short / long term plans; coordinating with team with focus on excelling business targets & service delivery metrics. Identifying improvement areas and implementing adequate measures to maximise customer satisfaction level. Handled customer complaints & carried out assigned work activities as per company policies and procedures Exercise due diligence in processes related to customer transactions Identify improvement areas and propose constructive changes to achieve operational excellence. Provide suggestions for team development. Be presentable and pleasant at all times. Maintained integrity, professionalism and friendly attitude. Contribute positively as a team player. Heading a team base of 6 people comprising of RMs, dealers and back-office executive and managing the process of branch business and operations Servicing HNI clients in relation to their investments in different avenues like equities, commodity and currency etc. Ensuring implementation of standard processes for various products/trading platforms viz. equities, commodities, currency/equity derivatives etc Ensuring compliance with regards to the current SEBI regulations for various product segments Developing various processes for guiding the team towards attainment of their revenue goal Responsible for overall management and profitability of the branch
Vani Sachdeva Skills
Vani Sachdeva Education Details
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Marketing And Finance -
B.B.K Dav CollegeBachelor Of Commerce (B.Com.)
Frequently Asked Questions about Vani Sachdeva
What company does Vani Sachdeva work for?
Vani Sachdeva works for Religare Securities Ltd
What is Vani Sachdeva's role at the current company?
Vani Sachdeva's current role is Branch Manager.
What is Vani Sachdeva's email address?
Vani Sachdeva's email address is va****@****ail.com
What schools did Vani Sachdeva attend?
Vani Sachdeva attended Guru Nanak Dev University, B.b.k Dav College.
What skills is Vani Sachdeva known for?
Vani Sachdeva has skills like Equities, Relationship Management, Cross Selling, Risk Management, Mis, Trading, Financial Markets, Team Management.
Who are Vani Sachdeva's colleagues?
Vani Sachdeva's colleagues are Roshni Thakur, Ratna Biswas, Smita Chauhan, Sandip Battin, Madusmita Sarma, Mukesh Rana, Alok Tripathi.
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