The Goodest Pet is a queer Latina-owned lifestyle brand for happy pets and their people. Manage all aspects of the business (Client Service, Graphic Design, Accounting, Marketing, Production & Fulfillment).Foster excellent relationships and referrals by building trust with a client base of over 1000 customers.Compose marketing campaigns and manage social media accounts with an audience of over 20k followers/subscribers.Design and maintain company website, logos… Show more The Goodest Pet is a queer Latina-owned lifestyle brand for happy pets and their people. Manage all aspects of the business (Client Service, Graphic Design, Accounting, Marketing, Production & Fulfillment).Foster excellent relationships and referrals by building trust with a client base of over 1000 customers.Compose marketing campaigns and manage social media accounts with an audience of over 20k followers/subscribers.Design and maintain company website, logos and all other marketing graphics & product photography. Show less

Manage the NKLA Coalition program, consisting of over 150 partner organizations in the animal welfare community. Managed granting programs and consulting with grantees to improve efficiency in their day-to-day operations and help them meet grant goals.Managed community helpline and onboarded client support staff.Compose and manage monthly newsletters via Mailchimp.Plan and coordinate all coalition meetings, events, workshops & webinars based on partner needs.Collaborate… Show more Manage the NKLA Coalition program, consisting of over 150 partner organizations in the animal welfare community. Managed granting programs and consulting with grantees to improve efficiency in their day-to-day operations and help them meet grant goals.Managed community helpline and onboarded client support staff.Compose and manage monthly newsletters via Mailchimp.Plan and coordinate all coalition meetings, events, workshops & webinars based on partner needs.Collaborate across multiple departments to implement new tactics for NKLA Coalition engagement. Show less

Assisted department manager in overseeing the Animal Care, Shelter Intervention, and Client Service teams.Directly managed a team of 5 employees and 10+ volunteers.Composed Standard Operating Procedures and held training sessions for staff and volunteers.Fostered relationships with key stakeholders, resulting in 400+ lives saved.

Composed educational materials for clients and volunteer training purposesCreated spreadsheets, visual aids and monthly reports to track clientele and improve program structures.Provided excellent client service to all visitors.Fielded all email client inquiries and answered phones.

Assisted CEO in the development of multiple collections.Sourced materials and managed vendor relationships. Developed creative content and technical designs for each collection.Performed pattern making, grading and seamstress duties.Coordinated and executed photoshoots & pop up events.

Handled a variety of administrative duties for the CEO & Founder, including drafting reports, spreadsheets, scheduling meetings, and daily office operations. Performed daily ecommerce operations to ensure complete client satisfaction.Managed vendor relationships, placed monthly orders and maintained inventory. Managed intern program and office hiring process.

Assisted CEO & Founder in the development and production of multiple collections and order fulfillment.Sourced materials and managed vendor relationships. Developed creative content and technical designs for each collection.Coordinated and executed photoshoots.Facilitated shopping events at local boutiques

• Provide customer assistance regarding products and current promotions.• Visualize and create weekly window displays.• Perform sales work, take inventory, and receive shipments.• Reconcile cash and keep daily records of transactions.• Ensure compliance of employee’s behavior according to conpany policy.