Associate Delivery Manager Cum Account Manager
Chennai Area, India
Managing Application and SAP Projects with one of the Biggest US Chemicals Company for SAP FICO, MM, WM, QM, SD, ABAP, GRC/Security, PI, Basis, Hyperion, Informatica, Sharepoint, DBA, Salesforce TracksWorking as a liaison between Customer and HCL Internal Departments and TracksUnderstanding Business Requirement and preparing SOWs,Ensuring timely End to End billingManaging Short Term Projects,Analysing any Revenue Gaps,Preparing and analysing MIS Reports & SLM/SLA Reports; Ensuring Good Account Health in all audits (Monthly Operational Review, Ops Hi5 etc.)Leading Newsletter TeamPreparing and publishing bimonthly Individual Productivity TrackerHighlights: Initiated Project's Quarterly NewsletterPreparing Actual vs Planned Margin SheetPrepared Cost & Revenue Distribution sheetOMC Walkthroughs for GETs & MTs;