As a Scrum Master, I coached teams on core agile principles of collaboration, prioritization, team accountability and visibility and ensured consistent application of scrum methodologiesScrumMaster for the mobile solution development.I introduced the client to the first agile product management, worked closely with IT, Developers and Analysts to create new ROI focused products and was responsible for forward-looking strategy for mobile and social as they emerged.Enabled Applications and Infrastructure support operations for managing the ongoing support.The ongoing project is aligned to provide the infrastructure hosting services, Data base services, Application Development and Operations, DevOps, and mobile solution. It’s a multi-vendor project where I managed complete transition to development/operations and entire service delivery alignment.Using agile development and Scrum framework, I defined new methodologies in executing the project, gave executive pitches, market assessments, and good collaboration between clients with an effective go-to-market strategy.Active and continuous attention to technical excellence to enhance good mobile application design.

Responsible for programs and operational aspects of the business within the organizationLed technical Project Management team to support Engineering Implemented process improvements based on data driven approaches that include identifying challenges, proving analysis to articulate impact and recommending actions within frameworks to drive success.Responsible for ensuring cross functional teams understand the strategy, schedule, plan resources and key deliverables required for the project completion.Collaborated with teams to ensure that they are connected with product development, including marketing, Legal, Partners, Documentation, Registration, Usability, localisation and operations.

Engage with executive level management and cross-functional teams including marketing and manage engineering teams to influence critical strategic objectives and drive initiatives to operational excellence.End to End process design and work flow management involving 100+ skilled personnel / contractors on a daily basis. The critical stages of the asset creation work flow includes, but not limited to the following.Asset Viability and Geography investigationProperty Feasibility StudyRoutine and rigorous communication with legal teams for complianceSafety and Inhabitation InspectionLand Survey, cost estimation, negotiation, and plot acquisitionDrafting and design implementation with Architects and Structural Engineering for plan and layouts. Compliance / Assurance to meet City - and State - level regulations and standards for approvals.Building construction, value addition planning, execution and management.Inventory mangement, marketing and advertisements.Financial Offers and lender integration. Property sales and registration. Post sale service for customer satisfaction and retention.

• Established Key Performance Indicators (KPIs) / Service Level Agreements (SLAs), ensuring accounting of all tests / defects prior to production and resulting in 1M+ new customers for 21 consecutive quarters.• Handled projects with 50+ nights of deployments per year during the peak, utilizing testing process that attracted new customers through the delivery of faster, cheaper, and higher quality products.• Automated creation of test plans and exit reports, eliminating pain points through simplification and standardization.• Reduced post-production issues through process standardization which translated into greater systems availability, increased productivity and strategic customer service enhancements to customer service; expanded position as the nation’s fastest-growing wireless provider.

Collaborated with business partners to develop thorough understanding of business problems or issues and work with the business and technical leads to develop and implement solutions.Led new collaborative initiatives with cross functional teams to support process improvements, system enhancements, and/or the development of new applications.Utilized the SDLC processes which supported Waterfall methodologies.Provided project status updates and reporting matrices to upper management and businessstakeholders.Led key projects related to billing transformation. Integral player in ensuring billing systemintegrations project was implemented successfully.

• Implemented and organized the process for billing for Incollect/Outcollect call data records• Knowledge of TAP/GSM technology and successfully represented T-Mobile at GSM International meetings• Worked closely with the development team to design the necessary components for GSM rating, TAP 3 roaming, customer care and billing• Provided information to roaming business and other teams with T-Mobile to increase roaming revenue by 20%• Successfully increased the number of roaming partners from 25 to 465 that included international and domestic partners• Implemented a process for IREG and TADIG testing• Effectively coordinated testing with IREG to TADIG with potential roaming partners. Also communicated with T-Mobile business operations to establish the number of roaming priority partners• Led organization in documenting and testing controls to comply with Sarbanes-Oxley regulations which resulted in improved controls throughout the organization

Responsible for developing a software for Hotel Management System which was implemented Inter Continental Hotel Groups.