Leading 5 teams across 4 distinct functions and 3 geographic locations. Accountable for Pinterest top level metrics related to app stability, quality and developer productivity.Test Tools - Build and manage test tools and frameworks to enable engineers at Pinterest to test and ship their code with confidence (iOS, Android, Web, major backend services)Release Services - We drive weekly iOS and Android releases with one of the shortest cycles in the industry. We also drive resolution on and unblock continuous deploys on Ads Manager, Web, API and The Pinterest Platform. Additionally, the team drives automation and integration with 3rd party tooling to enable all releases with minimal manual interventionQuality Engineering - A central team of embedded Quality Engineers across all user facing product teams and Ads products holding a high quality bar for features. The team also partners closely with our offshore testing vendors for support on regression testingHiring for multiple Engineering Manager (SF, Mexico City) and QA Engineer (Mexico City) roles.

Transitioned into an Engineering Manager role and responsible for - Product Quality: Team of onsite embedded Product Quality Specialists and Offshore QA team- Release Services: Team of release specialists driving releases on iOS, Android and Web

- Partner with Infrastructure leadership to drive half yearly planning for all Infrastructure teams - Drove business critical programs like Infrastructure Governance, Incident Management, Vendor Management, Multi Region Infrastructure buildout, AWS Engagement, Engineering Design Reviews and Patent Program

Partner with DVA (Diagnostics, Visibility and Analytics) Cloud leadership to manage teams and programs to deliver on customer scenarios and team vision• In partnership with cloud leadership, prioritize customer scenarios and define half yearly road map• Front-end customer interaction, onboarding and outbound communications for 2 major infrastructure services. Create opportunities to increase adoption• Manage delivery of multiple engineering scenarios and engage with scrum teams to develop detailed engineering plans, map dependencies, define success criteria, backlog prioritization, and create all reporting and tracking collateral• Perform risk and change management to balance engineering throughput with delivery• Drive capacity planning, ordering, build out, and efficiency in capacity management • Drive engineering best practices, increase visibility into engineering productivity, throughput and hygieneService Monitoring Advisor, Service Ownership Maturity InitiativeLead for Service Monitoring and one of 7 Advisors across all Salesforce services responsible for driving adoption and increasing service maturity to enable scaling• Define service monitoring requirements at every level and evangelize the need for maturity• Guide, review and certify services to enable continuous improvement.

Release Manager responsible for capacity build outs and other major infrastructure changes. Worked with multiple teams across 4 global locations to plan, coordinate and execute several maintenance events while reducing downtime and driving improvements in quality resulting in improved customer experience• Extensive engagement with engineering leaders across the company to influence the prioritization of deliverables for the success of the program• Craft readiness criteria and manage go-live for new capacity build outs• Design metrics, create dashboards and track trends across incidents with a goal of reducing customer impact and improving quality of production upgrades and capacity additions• Responsible for retrospectives, RCA’s, leading tiger teams/triage and process streamlining• Management and communication of changes, risks, impacts - before, during and after every maintenance event

Lead Program Manager for Cisco IOS releases. Duties include all aspects of program management encompassing:• Overall branch and test strategy, commit criteria definition, feature planning, feature health, integration and release branch management, defect backlog management, release schedule, builds, and tools• Architect and strategize release delivery models to shorten time to market and increase efficiency• Influence/Work with senior management to shape program strategy, improve workflow, optimize resources, and highlight issues and risks to ensure timely delivery of high quality software• Perform risk and change management to balance engineering throughput with customer requirements • Enforce software best practices and adherence to processes while driving Corporate Quality goals across engineering organizations• Design and analyze release specific metrics to influence quality of in-flight and future programsInitiative Programs:• Agile Transformation: Member of the core team involved in the migration of Cisco Engineering from Waterfall to Agile. Includes designing and scaling end to end processes for development, testing, branch strategy, release models, and templates.• Release Consistency Forum: Chair of a cross train release forum to ensure consistency of all processes and templates across various release trains at Cisco.• Test bed Migration: Managed a multi million dollar initiative to upgrade test beds across regression and development facilities in 3 fiscal quarters. Program involved all logistics of the migration including planning, budgeting, scheduling, and tracking timely execution over multiple phases• Train Alignment: Lead for a multi-business unit program to align schedules of major release trains in order to bring better feature parity for customers with no compromise on quality and schedule

Feature and automated testing of Cisco Storage switches and line cards. Write test plans, test suites, automation, design/setup test beds and topologies.Lead the effort to qualify image per QA Entrance Criteria, Execute/Analyze regressions, recreate customer issues, handle customer escalations and provide support to resolve defects

Worked in the Integrating Engineering group to create solutions for integrating the Nuance software suite with Customers/Partner’s native platforms

Customized software used in transactions for ATM, banking, and Point of Sales applications