Vanina Schembari Email & Phone Number

Auckland, NZ

Auckland, New Zealand

Here and Now is an Interpreting Practice Project and YouTube Channel. Its mission is to contribute to the growth of the interpreting profession in New Zealand and globally by providing interpreting practice resources for professional development and certification exam preparation.

Auckland, New Zealand

EN<>ES, IT>ES - NAATI CI Certified Simultaneous, Consecutive and Whispered Conference Interpreting

EN<>ES, IT>ES - NAATI CI Certified

EN<>ES - NZSTI Certified Full Member- Translation, revision, edition and proofreading of a wide range of texts, specialising in legal documents and in the areas of Science, Travel and Tourism, Sport, Business, Marketing, Education and Development.

Auckland, New Zealand

Led the Urban Butler Team, its team and its customers through significant growth and change. - Built structure into the business with an emphasis on positive leadership, communication, collaboration and transparency.- Led business operations towards operational excellence- Championed business change, executing operational improvement and software.

Auckland, New Zealand

Premium Relationship Manager of a large-scale revenue-based portfolio during a period of significant change. -Developed strategic partnerships with internal and external stakeholders, focusing on retention, customer satisfaction and national service cohesion.- Managed customer portfolios through significant growth and change processes maintaining retention.

Auckland, New Zealand

Relationship Manager of large-scale regional portfolios through significant organisational change processes, with a focus on retention, service delivery, CX and customer satisfaction. -Developed strategic partnerships with internal and external stakeholders, focusing on retention, customer satisfaction and national service cohesion.- Managed customer.

Auckland, New Zealand

- Led a customer facing team overseeing day-to-day operations and acting as an escalation point and mentor on conflict resolution, performance assessments and retention.- Developed solid Relationships with customers, stakeholders and cross-functional teams. - Conducted analysis of revenue, portfolio and customer performance metrics, producing customer.

Auckland, New Zealand

- Provided customer service to Bachcare's holiday home owners and guests while learning about the tourism sector in New Zealand. - Supported the Owner and Guest Support Teams with Operations Coordination, administration, analysis and problem resolution.

Dublin, Ireland

Returned to Ireland after completing my Conference Interpreting studies in Spain, to fill a casual management position at Paddywagon Tours during the European summer. During this time, I contributed the experience I'd previously gained in tour operations, team leadership, customer service, project delivery and office management. Applied skills in customer.

Walgett, Australia

During a Working Holiday in Australia, I managed office operations for a family farming business in Northwestern NSW. Undertook general office administration duties and served as the Personal Assistant to the General Manager/Director, providing support to daily operations.

Dublin

- Oversaw and coordinated the day-to-day operations of the Tour and Hostel divisions, implementing new and improved operational processes to improve overall efficiency.- Led a customer facing team, providing coaching, mentoring and training. - Increased satisfaction metrics and reduced complaints nationally- Spearheaded face-to-face and phone sales.

Master Of Arts In Conference Interpreting, Conference Interpreting

Bachelor'S Degree, Language Interpretation And Translation

Traductor Público De Inglés (Translator For Legal Equivalent), Translation - Law, 88,6/100