Vaninna Vera Email & Phone Number

Hollywood, Florida, United States

• Monitor game operations and ensure house, tribal, state, and federal regulations are followed by dealers and patrons.• Produce paperwork for monetary transactions when required, balance stations, and games bankrolls.• Interpret house and game rules for patrons. • Ensure dealers provide prompt and courteous service to patrons.

Miami

Casino dealer entertainer for corporate and private events (card games, craps, and roulette).* Casino job experience is listed in detail furthest down the resume.

Margate

• Selected good applicants from recruiting platform, phone screened and sent them for testing.• Scheduled applicants for interviews (in-office and virtual).• Made sure remote candidates' and interns’ equipment were up to company standards, and scheduled workstation setups with the IT Dept.• Assisted walk-ins. • E-drafted offer letters of employment.• Assisted candidates to create their company’s system credentials and their security questions prior to onboarding.• Verified all in-office and remote candidates' IDs were in compliance with SSA & DHS requirements.• Provided in-office candidates with headphones and other necessary equipment, training books, and badges.• Onboarded (in-office and remotely) new hires. Presented the company’s HR system (Paycom), and other platforms.• Completed all new employees’ checklists in the system after onboarding.• Tested all bilingual new hires for Spanish.• Assisted new eligible employees to elect or decline benefits.• Assisted existing employees to elect, upgrade, or decline benefits in open enrollment. • Communicated with the Payroll Dept. regarding benefits (requested money owed by the employee to be withheld or requested reimbursements the company owed to the employee). • Added enrolled employees to the health, dental, and vision insurance systems. Also, made changes when necessary.• Terminated employees in the health, dental, and vision insurance systems when necessary.• Processed terminated employees who had health benefits and added them to the government health insurance system – COBRA• Helped agents on the floor with questions related to the company’s accounts or clients, basic technical issues, or anything they needed. • Processed replacement/deactivation badges for employees. • Liaison between employees and management in HR matters.• Assisted the HR team to execute the HR company’s culture goals for the employees (appreciation programs, holiday activities, and more).

Margate (Full-Time) Then Remote (Part-Time)

• Administrative support: answered and directed phone calls, organized and answer emails.• Handled client inquiries by phone or e-mail, translated from Spanish to English.• Handled confidential employer and client information.• Data entry• Scheduled appointments.• Phone screened potential clients for our clients.• Provided excellent customer service to customers and clients.• Watch person for the company’s servers: email, text message, fax, and calls modems (overnight)• Provided support for other remote agents (overnight).

Miami

• Collated, annotated, and prepared court calendar.• Scheduled, rescheduled, and canceled appointments, client interviews, witness depositions, and other expert witnesses.• Prepared and processed trial subpoenas.• Answered and directed calls and organized and answered incoming mail, email, fax, and other official correspondence.• Scanned all case-related documents and uploaded them to the computer system.• Conveyed information to clients and other parties as directed by the assistant public defender.• Ordered records, pictures, and recordings from different agencies when requested.

North Miami Beach

• Verified cases in the court system daily (average 150 cases).• E-drafted and e-filed (average 70 cases daily) in the E-Portal of the court system.• Solved minor cases' issues with Broward Court Clerks.

Various Seminole Casino Locations: Immokalee, Hard Rock, And Coconut Creek.

Table Game Dealer & Floor Supervisor (last position held)Floor Supervisor (job description):• Monitored game operations and ensured house, tribal, state, and federal regulations were followed.• Produced paperwork for monetary transactions when required, balanced stations, and games.• Produced accurate written customer reports; interpreted house and game rules for patrons. • Prepared written employees’ performance evaluations; ensured employees provided prompt and courteous service to patrons.Table Game Dealer (job description): • Inspected cards and equipment to be used in games to ensure their pristine condition. • Exchanged paper currency for playing chips; initiated and controlled the pace of the game.

West Palm Beach, Florida, United States

• For the "Dual Rate Casino Dealer & Floor Supervisor" job duties please refer to the job description listed above.

Port Everglades- Fort Lauderdale, Fl

• For the "Casino Dealer" job duties please refer to the job description listed previously.

Ba, Supervision & Management

As, Legal Assisting