Vani Srinivas Email & Phone Number

Dubai

• Promoting quality achievement and performance improvement throughout the organization.
• Develop, implement, communicate and maintain a quality plan to bring the Company’s Quality Systems and Policies into compliance with quality system requirements.
• Effectively interact with Production and Development teams to maintain product supply and help introduce new products.
• Working with purchasing staff to establish quality requirements from external suppliers.
• Bringing together staff of different disciplines and driving the group to plan, formulate and agree comprehensive quality procedures.
• Persuading reluctant staff to change their way of working to incorporate quality methods.

United Arab Emirates

• Handling Client’s complaint, request and inquiry over thru mails and calls according to Service level agreement.
• Coordinating with the other department to effectively escalate and resolve customer issues thereby supporting for a smooth business operation.
• Monitoring and handling end-to-end customer service operations of connects.

India

• As a Customer service executive the responsibilities include handling customer queries and providing online resolution in coordination with various departments via sales, service, network, customer admin and Customer.
• The responsibility also included managing the premium customer base on priority faster resolution to escalations. Up selling add on connections to the existing base of customers.

Bachelors Of Business Administration, Business

Hsc, Mathematics, Computer Science