Vanitha Mahadeva Email & Phone Number

Toronto, Ontario, Canada

Mississauga, Ontario, Canada

Mississauga

• Conducting complex investigation and analyzing data to identify system problems and unusual transactions that impact customers and establish resolution for the clients.• Conducting in-depth research using multiple systems and reports to obtaining information and resolving discrepancies• Contacting internal/external customers to discuss/clarify problems and obtaining additional information and/or confirm resolution of the problem• Monitoring and reporting on non-compliance issues to close gaps and maintaining transaction database to support future inquiries and follow-ups

• Processing creditor insurance applications using various systems such as Excalibur, Aurora, COINS, GOW, eCIF, DocGen, Xebec, Target Imaging and iPro • Contacting Branches, Mortgage advisors and Business Partners for any updates to clients application• Reviewing over 50 applications including Tele Sales and Decisions on a daily basis for accuracy and verifying in order to process• Preparing confidential letters for clients with mortgage(s), premiums or any other necessary updates• Using internal calculator to calculate the correct insurance premiums for our clients within the policies and procedures of CIBC• Meeting our targets and keeping within Service Level Agreements

•Application. Assist clients fill out application forms on a timely manner. Collecting income details for income and expense on a monthly basis. •Phone calls & Scheduling. Communicating with debtors, creditors and other third parties. Make arrangements to meet credit counsellor and trustee as needed for the debtors and potential clients.•Monitoring. Status of the consumer proposal acceptance. Inform clients the status if not approved and give another agreeable payment amount. •Credit Report. Ensure all debts are accurate along with property valuation, and vehicle appraisal. •Negotiating. Talking to collection agencies to come to a reasonable settlement offer.

Toronto, Canada Area

- Managed invoicing process allowing for healthy cash flow. - Collected, categorized and digitalized incoming invoices, administered approval process ensuring timely payment to vendors. Received/recorded incoming rental payments, updated monthly Trial Balance, directed payments to accounting department for timely deposit.- Maintained Accounting System. Updated Yardi with accounts receivable and accounts payable information for processing cheques.- Maintained the wellness and satisfaction of the property residents as the initial contact point, addressed inquires and issues, directed tenant concerns to appropriate communication vehicle/staff member for resolution.- Attended weekly Construction meetings, and ensured action items are captured with owners and target completion dates, created minutes and tracked status of action items.- Performed manual year-end archiving of all financial documentation for audit trail.

- Performed payroll administration. - Administered property deal closures.- Maintained Information System on MLS. -Office Administration.

- Evaluated compliance of health & safety requirements. - Reported findings to HR Senior Management, provided valuable insight to address deficiencies via Reports and in health & safety discussions.- Organizational Chart using MS PowerPoint.- Benefits Application Administration.

- Reviewed 20-40 resumes daily for general labour positions within the manufacturing industry. - Conducted interviews and evaluated the candidates’ level of related experience and communication skills.- Administered WSIB examinations taken by prospective candidates.- Entered and maintained interview results and list of prospective candidates in the StaffTrak HR system.

Business Admin. - Human Resources, Business Admin. Human Resources

Human Resources

Advanced Diploma - Business Admin - Human Resources Management, Human Resources Management