• Vendor Management / Project Management for multi large scale enterprise technology initiatives, driving improvements bridging technologies with best practices, reduce development inefficiencies and applying standard methodologies • Managing multiple projects with budget ranging from 330k – 2.5 million• Worked in multi natured projects which includes Cloud Migration , Digital Transformation , Product development & Version Upgrades • Developed project scope & budget estimate, technical, business and resource requirements• Tracked, monitored and reported project status utilizing Agile & Scrum Framework• Conduct risk assessment. monitoring and mitigating risks that were identified and with due follow-up ensure it doesn’t affect the project timelines• Progress Tracking - - Effective use of JIRA / MS Project / Microsoft Teams / Wiki Page for collaborative dissemination of information• Stakeholder Engagement and Project Communication through weekly status calls and sprint demos

 Spearheading entire project management activities for project deliverable, stakeholder management, client satisfaction, schedule management, requirements management, and overall project team performance. Identifying project risks and developing mitigating strategies to enforce stringent control as well as to meet the clients’ expectations in line with industry standards and best practices based on PM methodologies. Facilitating best solutions involving evaluation and definition of scope of project and finalization of project requirements, planning handover, identifying end-user training needs and organizing the sessions. Driving high-value revenue and profit plans, large scale cost savings, building prolific strategic alliances to position the organization for long-term profitability while enhancing business productivity & performance. Supporting Sales & go-to-market initiatives of Product offerings, carrying out activities, involving project planning, scoping, estimation, monitoring, budgeting, and reporting; developing and managing the work breakdown structure of IT Projects. Conducting an analysis to assess the prevailing market environment, analyzing and designing solutions based on customer requirements, writing RFI/RFT and proposal, keeping abreast with the market trends to achieve desired metrics. Maintaining a clear understanding of customer needs and expectations and handles all customer complaints or concerns appropriately and in a timely manner to ensure customer satisfaction. Engaging with stakeholders, planning & estimating projects with the accountability of monitoring & progress reporting, issues resolution & technology conflict resolution, expectation & risk management and cross-functional Process/Team Interaction.

 Managed the overall functions of Sales, Cross Sales, Customer Relations, Customer Retention & the network of outlets while primarily manage the new acquisition of Meal Vouchers & Gift Vouchers. Drove sales and generated revenue by meeting branch targets and managing assigned territory, mapped and combed the branch. Contributed in seeding portfolio of accounts with the sales team, prepared financial information & coordinated the gathering of operational data to prepare reports, churn & slice data that is useful for the senior management for decision making. Organized Business Review Management reports & Presentations for Executive Management and provided BI support for regional directors in different parameters for Strategic decision making. Facilitated support to Sales personnel with administrative, analytical & operational tasks and handled training of staff. Controlled forecasts & predictions, led industry benchmark peer studies, and planned customer engagement activities, researched on multiple parameters of the industry to create useful reports with business growth ideas. Drove change control process in relation to the project, acquired agreement for revisions to the scope from project sponsors while ensuring that the projects continued to meet business objectives.