Vanja Rsovac Email & Phone Number

Serbia

- Responsible for accurately and efficiently handling incoming requests- Being the primary point of contact and actively providing travel details- Menaging corporate contracts for different servicies (hotels, airline companies, rent a car agencies)- Strong administrative skills with excellent attention to details- Responding on requests promptly, accurately and completely- Expertly using the appropriate tools and systems- Proactively provides feedback to management to avoid possible future issues- Providing business travel reports- Focusing on saving costs - Controlling and following up all travel costs - Supporting HR team with onboarding and relocation process

Serbia, Belgrade

- Making online flight reservations and purchasing tickets of Low Cost Carrier such as Germanwings, EasyJet, Ryanair, Flybe, etc.- Booking flights through Galileo GDS system- Offer and advice regarding routing and tariffs to our colleagues mainly based in Europe- Control of incoming tickets and forwarding to the ticket requester and traveller - Re-bookings online or via phone or airline chat - Refunds online or via phone or airline chat- Booking of train tickets (online)- Full support to the Corporate Travel Office in Schindellegi such as generate and preparation of statistical reports (ticket sum, open tickets, etc.)- Delegating daily tasks and controlling a part of them - Training new employees- General administration work- Keeping the contact list of airlines and service providers up to date

Belgrade, Serbia

Working as Travel Agent and Consultant, selling travel arrangements, making programs and promoting tourist offer to clients, agent for pupils and youth tourism, working with the Public Procurement Law, the realization of themselves Students' programs and youth tourism, performing daily administrative operations, financial management for office in Belgrade, making a preliminary estimate and accounts, making invoices, management and monitoring of billing,work with e -banking, submit the necessary documents for the creation of VAT, work in reservation system, contacting and contracting with foreign partners.

Bachelor’S Degree, Tourism And Travel Services Management

Bachelor’S Degree

High School, Social And Linguistic Studies