Vanka Kirankumar Email and Phone Number

Data Entry Specialist | Data Management | Accuracy & Efficiency FocusedData Entry SpecialistRedRock It Solutions Company | India | July 2024 – PresentResponsibilities:Efficiently enter, update, and manage large volumes of data from diverse sources (manual, digital, and scanned) into internal databases and CRM systems.Verify and cross-check data for accuracy, identifying discrepancies and resolving issues to maintain data integrity.Perform regular data audits and generate detailed reports for management review, ensuring consistent data quality.Develop and implement data processing workflows, streamlining tasks to improve overall efficiency by 25%.Support cross-functional teams with data-driven insights, facilitating improved decision-making processes.Assist in the migration of company data to new systems, ensuring seamless transitions without data loss.Key Achievements:Reduced data entry errors by 15% through rigorous quality control checks and the introduction of automated tools.Played an integral role in a company-wide data system upgrade, ensuring data was transferred accurately and in a timely manner.Contributed to the development of a customized data entry system, improving speed and reducing manual input by 20%.

As a Tax Customer Support Specialist with 1 year and 5 months of experience, I was responsible for assisting customers with a wide range of tax-related issues and inquiries. My primary goal was to ensure that individuals and businesses could navigate tax filing, resolve issues, and stay compliant with tax laws in an efficient and customer-friendly manner.I worked directly with clients via phone, email, and live chat, helping them understand their tax obligations, assisting with the completion of tax forms (e.g., W-2, 1099, 1040), and explaining various tax benefits such as deductions and credits. My role involved guiding customers through tax preparation tools to ensure accurate filings. I also helped resolve discrepancies with tax refunds, missing documents, and other filing issues by coordinating with internal teams and ensuring timely solutions.My position also required staying up to date with changes in tax laws and communicating these changes to customers in an easy-to-understand way. I maintained detailed records of customer interactions, ensuring that all cases were documented accurately and compliant with privacy standards. Additionally, I collaborated with senior tax experts to provide complex tax advice when necessary and worked as a team to enhance customer support processes.