Anti-Money Laundering Business Risk Manager
Current► Oversee execution of Anti-Money Laundering (AML) / Know Your Client (KYC) and Quality Assurance programs for both international and domestic ultra-high-net-worth clients (Global leaders - Only team to have 100% completion rate in last 3 years)► Build and manage KYC Team - which includes performance reviews, weekly meetings, mentoring, assisting in creating personal/work goals, hiring, training, and tracking/reporting of individual scorecards► Successfully implement standardized outreach process resulting in 17% increase in QA scores► Foster strong interpersonal relationships with global and domestic stakeholders to ensure compliance with AML requirements and enhanced due diligence (EDD)► Provide global training sessions► Manage team backlog and categorize priority levels based on impact► Facilitate scrum ceremonies from case management perspective, including sprint planning, daily scrums, and sprint retrospectives► Publish and aid in the creation and upkeep of compliance policies and guidelines within internal policy portal/intranet► Solve complex problems by using root cause analysis and collaborating with cross-functional teams► Support internal audit processes and action QA findings► Drive continuous improvements in KYC, AML, compliance, policy, and regulatory initiatives ► Track KPIs and risk management metrics to identify trends, gap analysis, areas of opportunities, and recommend solutions► Lead execution of projects and initiatives from conception until completion such as consolidating PEP/alert clearances, creating QA checklists, workpaper templates, and appendixes► Partner with the product and engineering teams for enhancements related to EDD, KYC, AML, and regulatory requirements► Actively monitor program performance and plan staff training to improve lagging areas► Direct day-to-day program operations to ensure a white-glove experience for stakeholders► Lead with empathy, coach direct reports to become successful, and retain top talent
