Ivan Gavrylin
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Ivan Gavrylin Email & Phone Number

Technical Support Team Lead - ATAS Ltd. at ATAS Ltd.
Location: Ukraine, Ukraine, Ukraine 3 work roles 1 school
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Current company
Role
Technical Support Team Lead - ATAS Ltd.
Location
Ukraine, Ukraine, Ukraine
Company size

Who is Ivan Gavrylin? Overview

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Quick answer

Ivan Gavrylin is listed as Technical Support Team Lead - ATAS Ltd. at ATAS Ltd., a company with 7 employees, based in Ukraine, Ukraine, Ukraine. AeroLeads shows a matched LinkedIn profile for Ivan Gavrylin.

Ivan Gavrylin previously worked as Technical Support Team Lead at Atas Ltd. and Support Manager L2 at Atas Ltd.. Ivan Gavrylin holds Bachelor'S Degree, Computer Systems Networking And Telecommunications from National Technical University Of Ukraine "Igor Sikorsky Kyiv Polytechnic Institute" (Kyiv, Ukraine).

Company email context

Email format at ATAS Ltd.

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ATAS Ltd.

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Profile bio

About Ivan Gavrylin

I have been working in support for a long time. I like my job because I feel pretty professional in this area, and throughout my work experience, I have developed and learned a lot of new things along with helping people.

Current workplace

Ivan Gavrylin's current company

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ATAS Ltd.
Atas Ltd.
Technical Support Team Lead - ATAS Ltd.
riga, riga, latvia
Website
Employees
7
AeroLeads page
3 roles

Ivan Gavrylin work experience

A career timeline built from the work history available for this profile.

Technical Support Team Lead

Current

Львов, Львовская Область, Украина

  • user support on complex technical issues
  • mentoring of support managers
  • helpdesk administration
  • communication with developers
  • structuring the support department
  • development of the KPI system
Jan 2020 - Present

Support Manager L2

Lviv, Lviv, Ukraine

  • customer support, processing incoming requests;
  • consultations on setting up the product and the logic of its work;
  • detection of errors in the product during communication with clients, testing of the product and Personal Account;
  • reading logs to understand what happened and to find errors;
  • bug reporting to Trello and Gitlab;
  • finding a possible solution on my own and with the help of developers;
Aug 2018 - Jan 2020

Technical Support Manager

Kyiv, Kyiv City, Ukraine

  • working with incoming calls for registration of applications for the departure of the master / provision of services / registration of guarantees.
  • telephone consultations on setting up Smart TV, fixing problems with household appliances, electronics, etc.
  • remote connection to clients to clean a PC from malware/adware, optimize device performance.
  • advice/assistance on the use of electronics.
  • almost all of the above was also carried out in online chats.
  • calling customers in the list in order to register their device and the service that was purchased for it (enter the data in the table).
Nov 2016 - May 2018
Team & coworkers

Colleagues at ATAS Ltd.

Other employees you can reach at atas.net. View company contacts for 7 employees →

1 education record

Ivan Gavrylin education

  • National Technical University Of Ukraine
    National Technical University Of Ukraine "Igor Sikorsky Kyiv Polytechnic Institute" (Kyiv, Ukraine)
    Computer Systems Networking And Telecommunications
FAQ

Frequently asked questions about Ivan Gavrylin

Quick answers generated from the profile data available on this page.

What company does Ivan Gavrylin work for?

Ivan Gavrylin works for ATAS Ltd..

What is Ivan Gavrylin's role at ATAS Ltd.?

Ivan Gavrylin is listed as Technical Support Team Lead - ATAS Ltd. at ATAS Ltd..

Where is Ivan Gavrylin based?

Ivan Gavrylin is based in Ukraine, Ukraine, Ukraine while working with ATAS Ltd..

What companies has Ivan Gavrylin worked for?

Ivan Gavrylin has worked for Atas Ltd. and Support.Ua.

Who are Ivan Gavrylin's colleagues at ATAS Ltd.?

Ivan Gavrylin's colleagues at ATAS Ltd. include Bhargavi Chandra, Pavel Horák, Nina Strokach, Vladislav Pozdniakov, and Volodymyr Pavlenko.

How can I contact Ivan Gavrylin?

You can use AeroLeads to view verified contact signals for Ivan Gavrylin at ATAS Ltd., including work email, phone, and LinkedIn data when available.

What schools did Ivan Gavrylin attend?

Ivan Gavrylin holds Bachelor'S Degree, Computer Systems Networking And Telecommunications from National Technical University Of Ukraine "Igor Sikorsky Kyiv Polytechnic Institute" (Kyiv, Ukraine).

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