Versatile IT specialist with a comprehensive background troubleshooting and repairing laptops and PC hardware and software for clients globally. Uses strong organizational, multitasking and problem-solving skills to collaborate with vendors and team members, and deliver excellent customer support. Proven success diagnosing and resolving client issues in a timely manner, recommending internal process improvements and implementing and administering print services, ensuring internal and external clients are satisfied and costs are reduced.
Listed skills include Telecommunications, Technical Support, Tcp/Ip, Blackberry Enterprise Server, and 28 others.