Vancler "Van" Santos, Pmp Email & Phone Number

Tulsa, OK, US

Tulsa, Oklahoma Area

• The Implementation Consultant collaborates with the client in collecting requirements, conceptualizing and configuring EcoSys software solutions.
• Determines client’s objectives by reviewing business functions; gathering information; and evaluating output requirements and formats.
• Designs solutions by analyzing requirements; constructing workflow charts and diagrams; studying client system capabilities; writing specifications.
• Implements EcoSys software solutions using both off-the-shelf and client-specific configuration that incorporates industry best practices within project controls.
• Improves solutions by studying client current practices; designing modifications, use cases, BRD’s and suggesting best practices.
• Maintains system protocols by writing and updating procedures.

Tulsa, Oklahoma, United States

Non-profit Ministry with the goal of educating believers in scripture's original language by providing weekly studies on Torah and free Hebrew classes on YouTube.

Owasso, OK

Design weekly website promotional images and upload them to cloud based shared drive Bit Torrent and DropBox. Images usually have multiple layers and complex animation structures that require proficient use of marketing software programs such as Photoshop and similar. Update non-profit business webpage with weekly content using HTML5, Javascript, web forms.

Miami/Fort Lauderdale Area

• Developed Company's Webpage, managed e-commerce sales, cold calling and Sales presentations, idea development and implementations, systems integration, programming, advertising, equipment repair, installations, and.
• Created an e-Bay store that grew year over year and eventually generated between $2-$10K a month. Sales were generated world wide including but not limited to Brazil, Mexico, Canada, Greece, Italy, France, United.
• Serviced equipment for several companies such as AccuLabel, National Service Center, Label Solutions, among others.
• Service related revenue was billed at $125.00 to $250.00 an hour. Overseas travel for service and installation were billed at $1K a day plus travel expenses.
• Purchased equipment on eBay for about 10% of what it was resold for after being refurbished.
• Refurbished label applicators to near mint condition using original parts. Build label applicator stands from scratch before re-selling to large companies on their production lines.

Tulsa, Oklahoma

TPS Group (Transmission Process and Systems). Closely work with EcoSys (Project Management software) PM to ensure Users are getting maximum functionality out of the system being implemented. Working on data integrity by making sure fields are properly vetted and validated before being entered into the database.Create screens and functions that will assist.

Tulsa, Oklahoma Area

• Key Stakeholder on several I.T. Projects from inception to completed product. Identified inefficiencies in Service Dept. that tremendously benefited from applied technology to overcome those shortages through I.T..
• Designed & managed company’s online Tech Portal for 6 years using HTLM5 & JavaScript through DotNetNuke as a one stop shop for employees to access company literature, videos, tech manuals, schematics & other material.
• Designed, programmed, implemented, & supported an upgraded version of PX3 (Service Dept. software) using MobileFrame as the platform. MobileFrame uses Visual Basic & C#.Net type programming language (Object oriented).
• Created Tech Maps allowing Field Service Techs to dynamically display their territories, customers, asset location on Google Maps using Google Maps API, KML & SQL Server Database data feed. Managers can visualize their.

Tulsa, Oklahoma Area

• Field Service TechnicianFrom July 2008 - August 2009Managed Mid-West Service Territory overseeing Kansas, Oklahoma, Missouri, Arkansas and Texas. Provided excellent service to over 500 companies on packaging equipment.
• Designed and implemented portal website with library of service manuals and procedures.
• Company was still using a carbon paper form to complete work order information where customer kept one of the carbon pages after they signed the paper work. Created new paperless system to capture customer signature.
• Designed and implement Help Desk and Field Service Module in Great Plains accounting software to capture all field work directly into our ERP system.
• Implemented a program where equipment abuse would be billable. Prior to this program all service was free to the customer regardless of circumstance. Unfortunately many customers were abusing the equipment by sometimes.

Miami/Fort Lauderdale Area

• Managed >100 customer accounts in the Midwest region from the states of OK, AR, KS, TX, & MO. Responsibilities included: Scheduling calls, ordering parts, troubleshooting, following up to assure customer satisfaction.
• Created a spreadsheet to accurately account for personal time that was adopted and implemented company-wide.
• Oversaw phone support and screened all calls to determine need for on-site service. Saved up to $100.00 in gas and food plus 8 hours of time when issue was handled over the phone.

Miami/Fort Lauderdale Area

• Designed and implemented hundreds of innovative cost effective solutions of system integration and automation for industrial and small business applications.
• Refurbished Autolabe 110 label applicator from a junked unit acquired online and successfully installed it into a new packing line for Silver Tray Cookies for 25% of the cost of a new unit.
• Eliminated down time and workforce as well as increased productivity by 400% for U.S. Anchor by placing refurbished label printer application into production line.
• Accomplished Intervac's goal within timely manner with 100% accuracy for 20% of original projected cost of $30K.
• Created and designed an entire new solution to meet an exclusive customer need. Wrote innovative user-friendly software and integrated a digital scale, handheld scanner and label thermal printer.

Miami Lakes, FL

• Company was also called Diagraph of Florida and now is knows as Advanced Labeling & Marking.I began my career there as a Field Service Technician and got promoted to Service Technical Manager within three months. The.
• Reorganized parts inventory by pulling overstock items from vehicles and maintaining a blanket order schedule for parts frequently used instead of ordering parts that were rarely. This saved the company over $100K a.
• Created Excel-based scheduling system for Technicians that eliminated double bookings and missed call issues which increased customer satisfaction and customer referrals.
• Saved company >$30K in travelling fees by volunteering to obtain the needed certification at Zebra Technologies in Chicago alone and then training the remaining staff in-house upon return as opposed to having the.