Information Technology Service Support Professional with experience spanning all aspects of hardware, software and network support. Known for combining the understanding of end user needs, high sense of urgency, strict attention to detail and the ability to think outside the box. Quick learner with the ability to grasp new technologies.Jamf Certifications:Certified Casper ExpertCertified Casper AdministratorCertified JSS AdministratorCertified Mobile AdministratorITIL Foundation CertifiedCrashplan PROe SYSAdmin CertifiedApple Certified Support ProfessionalMicrosoft Certified ProfessionalCompTIA: A+ certifiedAccredited Platform Specialist (APS) - HP Commercial Desktops, Workstations and Notebooks
Listed skills include Technical Support, Troubleshooting, Os X, Software Installation, and 25 others.