Kyle Vanspronsen Email & Phone Number

• Manage a team of Technicians and Warehouse workers. Responsible for training and deploying.
• Provide maintenance and repairs on all machines within the US. Includes travel to on-site locations bringing all needed tools and parts.
• Collaborate with customers and engineers to create custom solutions.
• Interpret electrical and mechanical schematics.
• Maintain a stocked and organized warehouse for equipment, accessories, and parts.
• Work with local suppliers of technical services and supplies.

• CAMPUS WIDE HARDWARE REPAIR AND SUPPORT
• Daily repair of all electronic hardware supported across campus.
• Assessing and documenting Risk Management physical damage insurance claims
• Daily coordination and communication to transport hardware, campus wide.
• Collaborated with academic and technical departments to create a simplified and streamlined incident support process, creation to completion.
• Fluid support for technology, in all major operating systems, MacOS, iOS, Windows, Android and Linux.

Ann Arbor, MI

Stock and deliver computers and electronics for all ITS departments at the UniversityTimely updating of receipts and open ticketsEncrypt and wipe data and records from previously used computers and laptops

Professional relationships with customers. Working from design stage through finished product.Installed kitchens, bathrooms, and offices.Prepared and followed through on all required punch lists.