DOMAIN - HRMKEY ROLE1. Stakeholder Communication and Requirement Gathering.2. Documentation and Specification.3. UX/UI.4. Database Management5. User Training.6. Planning and Reporting.7. PresalesKEY RESULT- Pre-Sales Phase: Enhance product competitiveness through meticulous and professional documentation.- Project Implementation Phase: Execute projects on schedule to deliver profits for the company while meeting the software usage needs of customers.- Product Development Phase: Successfully develop and release products with modern and useful features through market research, analysis, and continuous updates on market demands.

DOMAIN - DMSKEY ROLE1. Stakeholder Communication and Requirement Gathering.- Collaborate closely with stakeholders and users to thoroughly understand business goals, risks, expectations, and needs.- Gather, analyze, construct, and translate requirements into user stories and acceptance criteria.2. Documentation and Specification.Model and document requirements using service documentation and specifications such as User Requirements Documents (URD), System Requirements Documents (SRD), Mockup, Prototypes, and use case specifications.3. User Training.- Create user guide documentation.- Organize user training sessions and follow up on feedback to ensure continuous improvement.4. Customer Support- Support and provide solutions for issues arising after the Go-Live phase.- Gather user feedback on the system.KEY RESULT:- Project Implementation Phase: Execute projects on schedule to deliver profits for the company while meeting the software usage needs of customers.- Maintenance Warranty Phase: Generating Profit for the Company through Successful Signing and Execution of CR Contracts