Antonios Vlachos Email & Phone Number

• Supervision & management of e-commerce for Xiaomi Store GR & CY and Segway Moto GR• Coordination of Online Projects• Liaise with Marketing and digital agencies to implement and support GDN, social media and mail campaigns.• Stock control & orders supervision.• Supervise all content creation and ensure flawless appearance of the e-shop.• Investigation and reporting of any technical issue that arise.• Planning and creating landing pages.• Supervision of customer care team & logistics functions.

• Set and execute sales performance goals + monitor KPIs to increase profitability• Create and monitor P&L statement for store• Hire, train, and assess store employee's productivity and performance• Maintain orderly, presentable appearance of the store• Oversee stock and store operations

Thessaloniki

• Managed teams of more than 12 People simultaneously, at 3 different Vodafone Owned Stores (not Franchise) and the Flagship Store at High Street Tsimiski.• Exceeded KPI's goals and accomplished business objectives by inspiring staff and promoting target products.• Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.• Found ways to improve the way we do things and constructively feedback my ideas and share best practices with my peers and District Manager• Kept orderly and accurate sales data records by monitoring sales documentation.

Thessaloniki

• Overachieved at every Quantitative and Qualitative Target set, at 2 different Vodafone Owned Stores (not Franchise). • Maintained current knowledge of applicable sales and product changes in order to provide best possible service for all customer needs and increase NPS.• Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.• Trained new team members on the job.

Thessaloniki

• Managed shop, back office & service department employees.• Administrated Lenovo Exclusive eshop.• Meet with Distributors and Dealers.• Retail and Business Customer Sales.• Arrange of Marketing.

Thessaloniki

• Responsible for all functions of the retail store to include sales, customer service, inventory, and technical troubleshooting.• Maintained internal visual merchandising and in-store displays and ensured store appearance met company standards at all times.• Maintained proper inventory controls, facilitated inventory transactions and maintained compliance with store standards.

Bachelor Of Science (Bsc), Physics

Master Of Science (Msc), Information And Communication Systems