• Administer global performance management processes in the system • This includes goal setting, manager evaluation, year-end review, performance improvement plan and career progression• Engage global leadership and ensure adoption and process efficiency. • Provide business requirements, define process logic, and support process automation • Coordinate with various teams to develop solutions to meet the organization and stakeholder requirements. • Drive project execution as per defined scope, design principles and adherence to policies and guidelines. • Monitor project progress across multiple modules on a regular basis and highlight risks. • Manage requirement pipeline, review UI design, validate test cases and perform UAT.

• Handled an employee base of up to 7000 employees spread across various service lines, as a Location Lead • Managed an associate headcount of 2500, Pan India as HRBP• Core activities included – Integration, Communication & Feedback, Performance Management, Learning and Career Development, Retention Management, Employee Engagement and Strategic facilitation.• Mentored a team of 5 nodal Talent Managers who reported under me.• Collaborated with BU leadership focusing on qualitative and quantitative parameters.• Develop, implement, and drive initiatives aligned with the business goals. • Partnered with the TM teams to assess, define and execute the development needs of the BU • HI - PO Management, high internal pool deployment, retention of key talent through rotation• Responsible for driving employee life cycle processes & ensure governance are intact as per policy/process • Partnering with business leaders on all key talent decisions leveraging SME’s from across the HR function • Support the business with organizational change and development as necessary. • Create and provide ad hoc reporting and tracking of key HR metrics. • Analyse and present relevant reports back to the business. • Develop HR presentations on key HR update for quarterly HR review with the BU Head. • Involved in all major the annual practices & COE aspects• Performance management, merit increase, talent review, succession planning and promotion. • Co-facilitate with SBU heads to implement compensation plans for Director+ and review every cycle • Perform ongoing organization analysis and implement change management programs partnering with HRBP

• Employee Assimilation, Engagement & Development: Plan and monitor implementation across development centres/delivery units to ensure better assimilation of new joiners into the organization. Responsible to define and prepare the quarterly/periodic communication plan for the delivery units in line with the overall unit communication plan. Involved with Cognizant Leadership, to execute unit level training/development initiatives by identifying the learning needs of the employees, define, and implement programs• Performance Management & Comp & Ben Program: Responsible in customizing goal setting and evaluation guidelines in partnership with the unit delivery. Introduced new practices in creating a climate of performance management in the unit, instituted methods to measure and improve its effectiveness. Involved in the execution of comp & Ben plans - coordinate with various stakeholders to gather recommendations for HR programs like variable pay, compensation review, etc.• Strategic Facilitation/MBO: Been a part of special projects/change management programs. One such program was Cognizant celebrating 25 years & I was the primary patron in driving PAN India Engagement programs facility wise. It was a 6 months program Pan India & it was a mixture of programs ranging from fine arts, sport, health and so on. I also played an HR governance partner for the bench (Associate Deployable Pool) process wherein I liaise with multiple stakeholders like Legal, Compliance, Talent Supply Chain and Ops team to ensure the efficiency of the process is intact.• Employee Relations & Talent Retention: Interacted with leaders on employee issues and helped them develop high quality individual & team interactions. Maintained attrition percentage below the organization/ industry average & identified possible interventions to control/ reduce the attrition. Identified proactive approaches either through exit feedback analysis or emerging trends and defining appropriate retention strategies.

• Responsible to administer and execute on campus, lateral and acquired new hire induction and assimilation• The SM+ assimilation program governance was one of my chief responsibilities• Prepare appropriate strategies for all such events in India.• Coordinate and maintain relationships with department heads, stakeholders etc for relevant content update• Assist all hiring BUs to select appropriate candidate and serve as a primary contact.• Collaborate with all seniors of across BU and anchor corporate induction for executive leaders• Maintain knowledge on all market attributes and prepare long term assimilation strategies.

• Managing employee life cycle process and policy improvement• Identifying gaps and improvisation of processes. • Responsible for operational activities for Support Business Units and location level engagement activities. • Provide consistent application and guidance of the company’s policies and procedures to both management and employees alike ensuring that they are adhered to.

• Was a part of the Franchisee dealing in Chennai, Meeka restaurants Pvt Ltd and set up the entire HR function for it. • Helped in setting up the Admin management that includes processing travel tickets, process petty cash etc. • Set up HR – Recruitment Onboarding & Engagement, Admin and Finance function. • Liaise with vendors & coordinate specific interventions as per the org’s request. • Petty Cash Management • Coordinate the necessary requisites between Franchisor and Master Franchisee

Handling the customer experience on ATT U verse products and ensuring effective service. Handled inbound and made outbound voice calls.

• Handled recruitment requirements of various companies like Verizon, Murugappa Group, Rentokil, Wipro etc. • Been the business development partner for a small venture called as midcareers.com which specially is a digital platform for middle management job seekers.