Highly skilled Senior Digital Content & Communications Manager with over 15 years of experience in Corporate, Entertainment and Influencer Markets. Adept at developing and implementing strategic plans, Managing assigned projects, and improving operations and administrative tasks.Skilled at cultivating rapport with individuals and departments to optimize project goals and output.Resolve complex problems, and deliver innovative improvement strategies.Featured Clients & Brand Collaborators: Netflix Disney ABCH.E.R. Daymond John Catherine Zeta-JonesA16Z Proctor & Gamble The Coca Cola CompanyMeta ByteDance SNAP!Twitter EA Sports American Cancer AssociationRecent Projects (2022-2023): Little Daymond Learns to EarnShark Tank (ABC)Black Entrepreneurs Day @ The Apollo TheaterWednesday (Netflix) National Treasure (Disney)Recruiting Campaigns (Amerit Fleet)Skills & Qualifications: Social Media Strategy: Developed and executed comprehensive social media strategies aligned with business goals for various clients, resulting in average 65% increase in engagement.Content Creation: Created engaging content across various social media platforms, resulting in a 200% increase in followers for a client's Instagram account.Analytics: Analyzed social media metrics using tools such as Google Analytics and Hootsuite to improve the social media strategy and increase ROI.Community Management: Built and managed online communities, and implemented schedules and strategies that allowed our teams to respond to comments and engaged with followers to improve brand loyalty.Social Media Advertising: Developed and implemented social media advertising campaigns resulting in a 35% increase in website traffic and a 55% increase in sales.Influencer Marketing: Collaborated with influencers to reach a wider audience and build brand awareness, resulting in a 25% increase in social media reach.Crisis Management: Developed and executed a crisis management plan to handle negative feedback, criticism, and social media backlash.Customer Service: Provided prompt and effective customer service through social media platforms, resulting in a 95% customer satisfaction rate.Expertise on Facebook, Instagram, LinkedIn, and YouTubeExperience publishing/creating postsExperience analyzing social performanceExperience working with stakeholders/cross-functional partnersExperience with community management and how it informs content planning
E11Ev8 Media
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Digital Marketing Director - Celebrity, Brand And Influencer MarketsE11Ev8 MediaGainesville, Fl, Us
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Digital Marketing Director - Celebrity, Brand & Influencer MarketsE11Ev8 Media Mar 2015 - PresentAtlanta, GaE11ev8 Media is a conglomerate of businesses, that directs small business owners to scale from inception to sustainable financial growth by developing coordinated Business Plans, Marketing Campaigns, Business Strategy Plans and Standard Operating Proceedures.• Campaign developer for various corporations, brands and start ups.• Perform research on current benchmark trends and audience preferences• Design and implement social media strategy to align with business goals• Set specific objectives and report on ROI, Monitor SEO and web traffic metrics• Generate, edit, publish, and share engaging content daily (e.g. original text, photos, videos, and news)• Collaborate with other teams & stakeholders, such as marketing, sales, and customer service, to ensure brand consistency• Suggest and implement new features to develop brand awareness, such as promotions and competitions• Forecasted monthly content, impressions, and reach analytics.Talent Acquisition/Recruiter• Consult with directors and managers, to determine hiring needs for the corporation. • High level understanding benefits and compensation for all open positions. • Research candidates' companies and potential competitive offers. • Assess candidates to determine their qualifications for the position and move them through the hiring process• Build offers for potential employees and assist in salary negotiationsAccomplishments: - Provided talent acquisition services for 18 medium to small businesses- Grossed $340k in sales in 2 years of operation- Managed and developed a team of 8 recruiters
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Digital Marketing & Communications Manager (Social Media)The Shark Group Nov 2022 - Nov 2023Remote• Campaign developer for various corporations, brands and start ups.• Perform research on current benchmark trends and audience preferences• Design and implement social media strategy to align with business goals• Set specific objectives and report on ROI, Monitor SEO and web traffic metrics• Generate, edit, publish, and share engaging content daily (e.g. original text, photos, videos, and news)• Collaborate with other teams & stakeholders, such as marketing, sales, and customer service, to ensure brand consistency• Oversee social media accounts' design (e.g. Facebook timeline cover, profile pictures, and blog layout)• Suggest and implement new features to develop brand awareness, such as promotions and competitions• Stay up-to-date with current technologies and trends in social media, design tools, and application• Forecasted monthly content, impressions, and reach analytics.Accomplishments: - Manage celebrity and corporate social media accounts for Daymond John, Catherine Zeta Jones, The Shark Group, Tentacle, Sliimey Honey and others. - Developed and managed high-level campaigns increasing brand engagement and visibility by 82%. - Built release campaigns for: Black Entrepreneur Day @ The Apollo Theater (Event), Little Daymond Learns to Ear Earn (Children’s Book), Wednesday (Netflix), Shark Tank (ABC), National Treasure (Disney) -
Senior Business Development ManagerAmerit Fleet Solutions Oct 2020 - Nov 2022Walnut Creek, California, United States• Client Retention and Business Acquisition. • Developing a business strategy focused on financial gain• Maintained a strong track record of projecting and deploying assets and labor to our highest grossing client, Amazon• Developed ability to build customer relationships and trust• Skilled at recognizing red flags and addressing them through effective communication with teams, technicians, and clientele• Proven track record of developing successful business development strategies focused on financial gain and arranging meetings with prospective clients• Skilled at conducting research and analysis of market trends, competitor offerings, and customer needs• Assisted with the development and implementation of company policies and procedures• Utilized strong communication and interpersonal skills to establish and maintain relationshipsAccomplishments: - Able to effectively plan asset deployment for two peak seasons for the AMAZON section of our business, managing 8 stations with a 53 Delivery Service Providers and a total of 1,100 vehicles. - Increased Client Satisfaction rating to a 5/5 from a 3.2/5. - Deployed over $1.2M worth of assets yearly and generated a 96% Technician Productivity Rate. -
Project ManagerImage Manufacturing Group Nov 2017 - Mar 2019Atlanta, Georgia• Recruit vendors and skilled workers for project execution. • Interaction with internal sales & operations to collaborate and drive action • Leading client meetings & calls to communicate details and manage expectations • Ensuring that day-to-day schedules are being met • Managing the flow of information from designers, general contractors, end users, and vendors • Data entry and progress updates to keep projects moving forward • Anticipating and responding to urgent needs or unforeseen challenges • Ability to accurately interpret detailed drawings and other project information • Manage workflow and interaction with vendors • Contract pricing, analysis and implementation -
Regional Office ManagerCopart Oct 2015 - Nov 2017Apopka, Florida• Worked alongside the General Managers in managing the overall Planning, Organizing, Leading, and Controlling all functions of the facilities.• Lead the facility and staff to meet budget, revenue, and customer satisfaction standards.• Travel as directed by VP within assigned region to support business and or catastrophe needs.• Review and understand both revenue and costs on a monthly basis for accuracy and opportunities.• Hire, train and develop staff to meet company guidelines• Manage the day-to-day operations of the facility including staff management, customer and employee issues as needed• Audit facility to confirm and enforce compliance with internal procedures as well as accordance with county, state, EPA and OSHA regulations• Build relationships with members and sellers to manage customer satisfaction -
Regional Office ManagerEnvironmental Stoneworks Mar 2013 - Oct 2015South East Region• Managed, trained and developed Order Entry staff which handled PO’s, data entry, reconciliations, master -
Senior Production CoordinatorUltra Flex Packaging Corp Dec 2009 - Mar 2013- Head administrator of the production team and assistant to the Directors of Production, CustomerService and Accounting Departments.-Provide support on the administrative and practical aspects of particular projects and the general business of the teams.-Vouch vendor costs into billing system, reconcile vendor costs versus costs entered on order, ensure shipping costs are billed accurately, issue invoices to vendors after detailed review of order costs, and submit invoices by electronic data interchange, process credit memos, investigate aged open orders that have not been billed- Formulate daily, weekly, monthly, quarterly and annual costing, inventory and booking reports.- Schedule and track progress of production through development and execution, which included proofreading for accuracy and content, creating sales orders, and assuring that by the CSR team to process the orders thru to the production department. -
Office ManagerRand Lighting Corp Mar 2005 - Jun 2009-Maintained all company account records on QuickBooks including Invoices, Accounts Receivable, Ac- counts Payable, Payroll, Inventory, Assets, Tax Liabilities.-Executed professional collection of outstanding balances on customer invoices.-Managed employee benefits, schedules, vacation and overtime (10 Sales team members, 4 Delivery Drivers, 2 Front end Staffers).-Served as Executive and Personal Assistant to the CEO of Rand Lighting, handling task such as travel arrangements house management, bill payments, hotel bookings and reservations.
Vanessa R. , Csm Skills
Vanessa R. , Csm Education Details
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Business Administration -
Business Administration -
Business Administration And Management, General
Frequently Asked Questions about Vanessa R. , Csm
What company does Vanessa R. , Csm work for?
Vanessa R. , Csm works for E11ev8 Media
What is Vanessa R. , Csm's role at the current company?
Vanessa R. , Csm's current role is Digital Marketing Director - Celebrity, Brand and Influencer Markets.
What schools did Vanessa R. , Csm attend?
Vanessa R. , Csm attended Medgar Evers College, Cuny, Kingsborough Community College, Medgar Evers College, Cuny.
What skills is Vanessa R. , Csm known for?
Vanessa R. , Csm has skills like Leadership, Team Building, Social Media, Public Speaking, Accounting, Construction Management, Human Resources, Social Media Strategy, Account Management, Cost Accounting, Data Entry, Microsoft Powerpoint.
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