Varad Prem Kumar Email & Phone Number

Edison, NJ, US

Silicon Valley, California, US

• Sources potential candidates through job boards like Dice, Monster, Tech Fetch, Career Builder, LinkedIn,Ladders, vendors and our internal database.
• Experience working on various client domain requirements (Infrastructure, IT, Telecom, Financial, Insurance, Health Care, Banking) for various clients (HCL, American Apparel, TCS, Cognizant, Star point solution.
• Sourcing Profile’s from established channels and identifying a right resource for each requirement.
• Experience in sourcing resume through networking, referrals, job posting.
• Correspond with job applicants to notify them of opportunities and perform initial phone screening.
• Ensure availability of back up resources in the event of candidate back-outs for key positions or any emergencies.

• Work on Contract, Contract-to-hire and full time/permanent job requirements.
• Working with direct clients' requirements.
• Responsibilities include sourcing, interviewing and hiring of IT professionals for multiple projects and assignments in the IT services industry.
• Used to screen candidates according to the requirement.
• Maintained an efficient database, with the help of which I could successfully deliver right IT people in right time.
• Experienced on working for all visa status Such as H1B, and GC & US Citizen

Noida, Uttar Pradesh, IN

• Pre-Production Testing of STBs to approve for mass-production against technical specifications
• Work with development team to implement new technology related to Product viz Dish antennas, LNBs
• Create & execute test plan & test cases for Validation of Set-top box against Driver, Middleware and EPG.
• Project monitoring and update includes functional testing, bug prioritization and verification
• Co-ordinate with vendors – CISCO, NDS and STB’s manufacturers while STB development.

Noida, UP, IN

• Evaluating calls to ensure their call quality, Trains soft skills, standard of the company.
• Providing effective feedback to the agent on the basis of calls and cases monitored.
• Using quality monitoring sheet on the Daily weekly monthly basis, maintain compile tracker to track the performance of agent an individual basis.
• Participating in programs conducted by client or company to identify customer needs and expectations.
• Briefing/Quality sessions with Customer Care Executive on daily basis.
• Daily auditing of the targets of OJT & existing Agents.