Monica Vara Email & Phone Number

Kyle, Tx, Us

Philadelphia, Pa, Us

• Drive project kick-off activities: internal meetings, statement of work creation, project plan documentation for top-tier, high profile customers.• Act as an escalation path for implementation projects to reset and clarify expectations.• Provide oversight and management of work backlogs, the prioritization process and work scheduling and monitoring.• Oversee assignments, report on risks, issues, and accomplishments.• Build strong relationships with customers, partners, and internal team members.• Works with the project stakeholders to develop schedules and establish milestones.• Ensures project progress against defined milestones and deadlines.• Actively communicates with key stakeholders to keep them informed on project activities.• Ensures implementations are managed through the Post-Sales process.• Ensures adherence to all client data and security requirements.• Supervises hand-offs ensuring smooth transitions.• Supports internal and external client(s) in pre-implementation of new programs.• Supports the analysis of client data and strategies on application design.• Oversees the requirements/functional specification process.• Facilitate getting the work done practicing servant leadership and encourage discussion, decision making and conflict resolution.• Assist in team development through holding teams accountable for their commitments, removing roadblocks to their work, and leveraging cross-functional team skills to improve product backlog.

Santa Barbara, Ca, Us

Santa Barbara, Ca, Us

Serve as both project manager and technical expert on the Yardi Marketplace and VENDORCafe software implementations ranging in size and complexity. Coordinate and conduct initial kick-off meetings for new clients and internal team(s) to review expectations and create a written project plan with milestones and deliverables. Maintain accurate record keeping with strict attention to detail, organization and maintenance of efficient files and records of project within CRM database.Manage weekly project meetings and monthly status reporting – including meeting preparations, scheduling, agenda preparation, content and presenter planning, documenting and distributing action items, scheduling any follow-up sessions, etc. Analyze problems/issues, gather data and information, evaluate and recommend alternative solutions throughout deployments. Develop customized training to client’s organization to ensure successful deployment of software(s). Ensure that consistent training messages and themes are delivered, and to ensure general consistency with all development resources used throughout the organization. Develop training documentation and help maintain/expand existing documents. Coordinate and instruct onsite client training sessions and classes. Demonstrate commitment to internal and external service; high levels of professionalism, business etiquette, flexibility, and cooperation; and acting ethically at all times. In the absence of Team Lead, act as primary ‘go-to’ daily job functions and any escalated matters.

Carrollton, Tx, Us

• Manage relationships in a manner acceptable to others and to the organization, in conjunction with all of the organization’s respectful workplace policies.• Edit, proofread, and revise communications based upon the audience, situation, and expected outcomes.• Identify, develop and execute communications strategy for customer ervice and its stakeholders.• Work collaboratively with the quality and training specialist to prepare strategic communication plans, create training courses, and update existing training materials.• Collaborate frequently and substantively with members of the Talent and Organizational Development team related to customer care information/training resources to avoid duplicate and overlapping work, ensure that consistent training messages and themes are delivered, and to ensure general consistency with all development resources used throughout the organization.• Adjust communication plan as needed.• Refine core messaging to ensure organizational consistency in all aspects of communication including development, organizing and education.• Demonstrate commitment to responsiveness, accuracy, and precision when it comes to communication between internal and external stakeholders.• Demonstrate the behavioral expectations required and including responding to emails and phone messages within established department-level parameters; a demonstrable commitment to internal and external service; high levels of professionalism, business etiquette, flexibility, and cooperation; and acting ethically at all times.

Plano, Tx, Us

• Ensuring the accurate and timely processing of quotations and purchase orders and all supporting activities related to sales initiatives• Communicating with regional sales team for status of order and position of sales support involving efficient handling of top and confidential agreements• Collecting, analyzing, evaluating and accounting the information in order to increase productivity of sales• Interact with department in regards to client credit and billing requests/issues and inquiries• Actively participate in its creative success by pitching ideas and demonstrating problem-solving abilities when client issues need to be resolved• Verification of all in and outbound domestic and international documentation against purchase orders. • Utilize various transportation provider software systems, to facilitate material movement planning and scheduling• Responsible for taking ownership of customer/vendor inquiries and issues• Correspondence with vendors and customers (e-mail, phone, written) and responsible for interfacing between external and internal customers• Support the development, implementation, and execution of the structured management process for supply chain critical process• Ensures that goods are shipped in the timeliest and efficient manner according to documented processes, while targeting cost reduction, freight savings, service and contractual requirements

• Maximize sales and profits by meeting and exceeding sales budgets while minimizing shrink• Assists the General Manager in recruiting and developing quality staff at all levels. Provides input to location succession planning• Provide leadership, effective management and training for staff• Ensure communication from home office and delivered to all staff levels• Ensure full adherence to all company policies and procedures• Implement and enforce controls that protect the company’s assets from internal and external shrink• Ensure over-all floor coaching and supervision is delivered consistently to ensure excellent customer service• Complete on a timely basis all administrative work as assigned by the General Manager, (i.e. scheduling, back office administration)• Perform daily/ weekly operational audits• Ensure adherence to all promotional programs and report deficiencies in compliance to the General Manager• Demonstrate excellent product knowledge and visual merchandising skills• Perform daily inspections in each store to ensure company standards in visual presentation, stock replenishment and housekeeping are maintained• Fulfill all responsibilities of General Manager in his/her absence including responsiveness to landlord and home office requests.

• Communication liaison between association and target market; emphasis on trade-shows and community health fairs• Marketing support: Including promotional copy editing and proof reading • Register speakers and participants; coordinate other meeting programs and logistics support• Project management, tracking, information research, and reporting to communications department and Association• Website and database support: Content uploads in assigned areas; membership database entry, query designing and list producing; sending e-mails• Support efforts in fundraising, marketing, public relations and building strategic partnerships to build a base of support and increase the visibility of the American Diabetes Association • Support the marketing and creative production teams to identify and manage key project dates, track and coordinate approvals for the creation and flow of marketing assets and campaign elements • Ensure deadlines are met and acts as liaison to effectively handle any challenges that may arise; under the direction of the marketing and communications manager• Coordinated meetings for marketing communications team and clients

Norfolk, Va, Us

• Prepare presentations/reports for regional manager and decision-makers to guide marketing campaign; includes management of project budgets including invoicing and purchasing• Execute proposals and renewals for prospective and existing accounts• Compile market research and competitive data; utilized data in plan development• Manage online and interactive components of marketing plans via status reports, maintaining websites and current online and print advertisements• Maintain relationships with third party vendors• Collaborate with marketing managers monthly to update current news, new campaigns, and other updates required in the direct marketing portal• Conduct campaigns workflow efficiency to improve/eliminate unnecessary or repetitive steps and identify potential efficiency gain• Creation of campaign lists within databases, analyzing campaign results and developing reports supporting marketing campaign• Interface with account team to manage development and execution of marketing promotions consistent with client objectives and strategies• Assist in conception, preparations, promotional development, budgeting, presentation, and implementation of promotional programs; company produced book, trade shows, direct mail, and marketing events etc.

New York, Ny, Us

• Manage conception, preparation, and implementation of marketing tools for internal and external distribution to promote program• Coordinate calendar of marketing events based on quarterly and annual initiatives• Manage the execution of target market strategies and intelligence gathering• Lead weekly internal production meetings; communicate and implement organizational marketing goals to staff and ensure programs running accordingly• Serve as liaison between staff (25+) and upper management • Support Director in development of strategies for growth and sustainability• Arrange catered events for client visits and staff events• Track project’s and maintain business line marketing calendars