Vardhan Patil Email and Phone Number
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Result-driven, passionate and goal-oriented Individual at Qualitykiosk with more than decade of experience in various technologies, Monitoring Solutions, ERP solutions, Process improvement methods in enterprise solutions. Well-honed problem-solving, conflict resolution skills with extensive exposure to operational effectiveness and strong inclination towards process improvements and business analytics. Industry Experience● Industry experience with different APM products - to name few HP Suite (SLM,RUM,Diagnostics,Loadrunner,BSM,Sitescope,BPM,Appulse), Dynatrace, Appdynamics, Datadog,Network Monitoring Products - Solarwinds, Thousand Eyes, Prometheus, etcLog Monitoring Products - Splunk, Elk Stack,etcAnalytics & Visualisation Products - Kibana, Grafana, Power BI, etcAutomation Tools - AnsibleCloud Technology - AWS, CloudWatch● Consulting and project management experience with proposal drafting, specification drafting, design, implementation, delivery and support.● Excellent leadership and communication skills.● Excellent business analysis and requirement gathering skills.● A quick learner and team player.● PMP Practioner● Agile PractionerSpecialties: • Project & Delivery Management, Global Delivery, CoE Set-up, Observability/SRE/AIOPs/APM Solution & Delivery,.• Enterprise Application performance & availability life cycle management solution and consulting.• Strong Technical skills on Tools & Technology for IT services using Enterprise Observability solutions.• Practical application of enterprise tools and alignment of IT Operations with business processes.• Business Service Management, Remote IT Infrastructure management services.• Production Support, Quality Assurance, Customer Engagement, Stakeholder Relationship Management, Conflict Resolution, Competency Development, Team Building & Leadership• Experienced in Project Management and Application Service Delivery across geographies for South East Asia, Middle East and India
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Assistant Vice PresidentQualitykiosk Technologies Pvt. Ltd.Mumbai, Mh, In
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Assistant Vice PresidentQualitykiosk Technologies Pvt. Ltd. May 2024 - PresentNavi Mumbai, Maharashtra, In -
Delivery Manager - Performance Assurance (Observability & Sre Services)Qualitykiosk Technologies Pvt. Ltd. Apr 2022 - Apr 2024Navi Mumbai, Maharashtra, In
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Senior Manager - Performance Assurance ( Apm & Aiops Services)Qualitykiosk Technologies Pvt. Ltd. Mar 2021 - Apr 2022Navi Mumbai, Maharashtra, In-Driving cross functional programs/projects through the full project / program lifecycle with visible results to deliver capabilities and value to customers-Providing clear, concise, and insightful communication to the team, executives, and a diverse set of stakeholders-Being a catalyst for change in the organization, leading without authority and handling evolving change efforts-Driving multiple complex, cross-functional technical projects, operational reviews and interlock meetings-Engage to nurture team's skill enhancements, hire & manage resources for delivery, including the performance management of resources where necessary-Managing the end-to-end delivery of engineering work, reporting out progress, ensuring dependencies are covered, overseeing the gaps between teams, processes, and systems, while removing all blocking issues leading to a successful delivery-Communicating progress and planning with internal and external teams, anticipate bottlenecks, provide escalation management, identify, assess, track and execution of delivery from inception to delivery-Help customers and the engineering teams make trade-off decisions by considering all of the data including business goals, technical platform strategy, customer experience and maintainability.-Negotiate features and associated priority and help the team and their customers reach consensus-Facilitate evaluation, development of solutions through across tool stack for improved observability & automation with efficient BVRs-Drive improvement in overall efficiency and reliability of technical solutions.-Facilitate solutions for identified security vulnerabilities and track to timely remediation-Exercise independent judgment with minimal direction from supervisor
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Manager - Performance Assurance (Apm Services)Qualitykiosk Technologies Pvt. Ltd. Jan 2019 - Mar 2021Navi Mumbai, Maharashtra, InPlan, implement and control the project ensuring the project will be completed on time, within the budget and delivered to the highest level of delivery standardsDetermine the resources (time, money, equipment, etc.) required to complete the projectDevelops market-specific plans based on feasibility and opportunity.Provides reliable forecasts to the management.Identifies and develops new opportunities with client.Supports early qualification and opportunity assessment for large and complex opportunities.Manages client relationships.Frequently represents the organization to external customers/clients.Mentors and encourages skill development of project team members.Provides detail performance review input and development recommendations for team members.Works with other technology teams to resolve cross-functional service and support issues and escalate when needed.Understands client’s operational needs in relation to the delivery.Identify and deliver service improvement programs that reduce end user problems, automate resolutions, speed interactions, reduce rework and improve service quality.Review and drive improvements to service levels, key metrics and customer satisfactionWork closely with the senior management stakeholders of clients in driving business case presentations and solutions demos / workshops.Responsible for solution positioning, evaluating customer's requirements and offering custom configured demonstrations for better value propositioning.Building business case & proof of concepts in co-ordination with customer contacts and internal stakeholders.
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Assistant Manager- Performance Assurance ( Apm & Aiops Services)Qualitykiosk Technologies Pvt. Ltd. Apr 2018 - Jan 2019Navi Mumbai, Maharashtra, In• Responsible for making Case Presentations / Demonstrations and have a consultative selling approach of Application performance management solution capability to globally.• Work closely with the senior management stakeholders of clients in driving business case presentations and solutions demos / workshops.• Responsible for solution positioning, evaluating customer's requirements and offering custom configured demonstrations for better value propositioning.• Building business case & proof of concepts in co-ordination with customer contacts and internal stakeholders.• Manage multiple projects with medium to high complexity and with consistent track record of on-time and on-quality delivery.• Involve in the front-end activities of identifying, prioritizing and controlling projects/deliverables.Leads in delivering a solution to the client using the appropriate business measurements and terms and conditions according to contract.• Manages scope, schedule, and contractual deliverables, which includes planning, tracking, change control, and risk management. • Provides regular project status updates.• Ensures effective training and handover of project to operations team.• Experienced in Global Project Management and Application Service Delivery in geographies such as South East Asia, Middle East and India
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Senior Performance Test LeadQualitykiosk Technologies Pvt. Ltd. Oct 2016 - Apr 2018Navi Mumbai, Maharashtra, In- Fulfil the Infrastructure/APM consulting and solutioning needs of an IT operations along its various phases.-Requirement gathering, elicitation and As-Is & To-be Process Mapping-Developing detailed requirements in collaboration with Application/ business owners.- Preparing use cases, business scenarios, user stories-Own end to end project delivery ensuring timelines and quality is maintained-Define project execution strategies (responsiveness, quality, timelines etc)-Ensure effective resource management and project profitability-Manage Internal and external stakeholders-Manage teams-Working on Dynatrace, Appdynamics, Solarwinds,HP BSM Suite-Creating and presenting project technical documentation/Plans/proposals and formulating customer's business requirements.
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Performance Test LeadQualitykiosk Technologies Pvt. Ltd. Sep 2015 - Sep 2016Navi Mumbai, Maharashtra, InWorking as an performance test lead leveraging expertise on performance and architecture.Involved in technical and performance solution design/strategies.-Helping customers understand how to incorporate CEM/UEM/APM analytics into their work for business value.-Responsible for designing and conducting user-centered design research/solution.-Facilitate design, concept and prototype sessions with stakeholders.-Prepare and document findings and recommendations for stakeholders.-Analyze and present results of research to management.-Participate in meetings for determining requirements for solutions to be implemented.-Preparing and presenting technical proposal documentation and formulating customer's business requirements.
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Solution LeadQualitykiosk Technologies Pvt. Ltd. Dec 2014 - Sep 2015Navi Mumbai, Maharashtra, InWorking on BTO Tools-HP BTO Tools Suite, Dynatrace.Expertise in third party integration. Responsibilities also include requirement gathering, design and development, deployment and post production maintenance. Active participation in performance tuning, efforts estimation, system sizing.Lead team responsible for development and maintenance of APM Solution.Responsible for customer management, scope management, schedule development and control, strategic communication, and issue resolution.Domains: Banking and Finance, Telecom.
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ConsultantQualitykiosk Technologies Pvt. Ltd. Oct 2010 - Dec 2014Navi Mumbai, Maharashtra, InThe main job responsibilities includes leading the software delivery processes and assisting customers in implementing HP BAC/Compuware Dynatrace solutions>>Assess, Architect, Design, Implement, and Configure HP Business Availability Center (BAC)/Compuware Dynatrace, including Sitescope, Real User Manager (RUM) and Diagnostics.>>Develop and implement prototypes, proof-of-concept demonstrations, and hands-on engineering of HP BAC.1.Manage the software delivery processes towards customers2.Systems and customer requirements analysis and solution creation3.Implementation and verification as well as driving integration in order to meet the customer’s expectations4.Quality Assurance and documentation5.Product demonstrations towards customers
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Test Tool Automation EngineerQualitykiosk Technologies Pvt. Ltd. Dec 2009 - Sep 2010Navi Mumbai, Maharashtra, In
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R&D Engineer/Technical Marketing ExecutiveQualitykiosk Technologies Pvt. Ltd. Jun 2009 - Dec 2009Navi Mumbai, Maharashtra, InBrand development, web site designing, web site traffic growth, web site UI, Strategic Consulting, including business plan & sales strategy development.R&D Engineering in Embedded & instrumentation technology.
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ConsultantBharti Airtel Limited Oct 2010 - Dec 2010Gurgaon, Haryana, InOn behalf of Quality Kiosk
Vardhan Patil Skills
Vardhan Patil Education Details
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Itm Group Of InstitutionsInformation Technology -
Spjimr Sp Jain Institute Of Management & ResearchProject Management
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Fr. Conceicao Rodrigues Institute Of Technology, Mumbai UniversityElectronics & Telecommunication
Frequently Asked Questions about Vardhan Patil
What company does Vardhan Patil work for?
Vardhan Patil works for Qualitykiosk Technologies Pvt. Ltd.
What is Vardhan Patil's role at the current company?
Vardhan Patil's current role is Assistant Vice President.
What is Vardhan Patil's email address?
Vardhan Patil's email address is va****@****ail.com
What is Vardhan Patil's direct phone number?
Vardhan Patil's direct phone number is +9122403*****
What schools did Vardhan Patil attend?
Vardhan Patil attended Itm Group Of Institutions, Spjimr Sp Jain Institute Of Management & Research, Fr. Conceicao Rodrigues Institute Of Technology, Mumbai University.
What are some of Vardhan Patil's interests?
Vardhan Patil has interest in Environment.
What skills is Vardhan Patil known for?
Vardhan Patil has skills like Requirements Analysis, Pre Sales, Loadrunner, Unix, Sql, Performance Tuning, Performance Testing, Manual Testing, Qtp, Linux, Enterprise Software, Hp Qtp.
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