✓ Achieve sales goals by assessing current client needs and following a defined selling process with potential buyers ✓ Resolves customer complaints by investigating problems, developing solutions, preparing reports, and making recommendations to management✓ Identify prospects, set appointments, and make effective qualifying sales calls✓ Manage sales cycle to close new business in all service categories✓ Possess in-depth product knowledge (HDPE, HDPE-PA canisters/bottles)✓Maintains professional and technical knowledge by attending educational workshops, reviewing publications, establishing personal networks, and participating in professional societies✓ Creating/editing of newsletter, website content, about current news, events, products

Roles:✓ Creation of customer and supplier databases,✓ Contact with foreign and domestic partners, clients, buyers,✓ Preparation of price offers,✓ Providing clients and partners with professional advice and continuous information about products and services,✓ Determination of supplier and customer target groups,✓ Requesting quotes, evaluating incoming offers,✓ Liaising with carriers and suppliers in relation to transport and logistics activities,✓ Recording and monitoring of transport and logistics data,✓ Management and archiving of delivery documentation,✓ creation/editing of newsletter, website content, about current news, events, products

My main role was to:- Answer patient calls, emails and questions, including treatment, finance, insurance and guarantee questions - Coordinate patients before, during and after their visit - Meet on-site sales goals - Organise travel, accommodation and patient’s appointment - Provide patient consultations and recommended treatments- Prepare invoices of dental treatment, provide medical documents - Assisting to the dentist team by setting goals for patient care

Internally I was responsible for:- Interact with potential customers to collect information and encourage purchases- Communicate with previous customers to verify satisfaction and initiate additional sales- Frequently maintain and update the database on all available vehicle, pricing and applicable discounts- Manage all paperwork related to cars sales, prepare the contracts, manage insurances and office administration- Answering financing related questions - Organize transportation of the sold vehicles

I was responsible for the Belgium area. My daily tasks include:• developing strong relationships with customers based on trust and respect• answer client queries and identify new business opportunities among existing customers• dealing with correspondence, concerns and questions• implementing and maintaining procedures/office administrative systems• assisting the organisation’s HR function by keeping personnel records up to date, arranging interviews• negotiating salaries, contracts, working conditions or redundancy packages with staff and representatives• organising induction programmes for new employees• looking after the health, safety and welfare of all employees• monitoring staff performance and attendance• preparing letters, presentations and reports• organising company events or conferences

▪ Performs individual service order management▪ Followed strict health code procedures during room inspections and cleanings▪ Worked well with the diverse staff and all management employees

▪ Administrative management of client accounts▪ Managing communications with business partners▪ Basic Computer applications in store management and materials control▪ Store business operations, including managing profit and loss, facility management▪ Product management, including ordering, receiving, price changes▪ Electronic recording

▪ Orders management▪ Office technologies including booklets, binding, commercial printing▪ Publications and printing knowledge▪ Knowledge of office Canon, HP, Konica Minolta, RICOH, Kyocera printers and copy machines