Eric Anthony Vargas Email & Phone Number

Syracuse, Ny, Us

Syracuse, New York, United States

- Providing service to financial professionals in the Advisory Services / Managed Accounts department- Reviewing daily spreadsheets for new accounts and closed account reconciliation - Maintain change management of accounts on the advisory platform- Maintain client fee changes and asset tags (supervised, unsupervised, discretion, tradable, etc.) - Validating system data for accuracy, including but not limited to the tax status, portfolio names, registration, advisor… Show more - Providing service to financial professionals in the Advisory Services / Managed Accounts department- Reviewing daily spreadsheets for new accounts and closed account reconciliation - Maintain change management of accounts on the advisory platform- Maintain client fee changes and asset tags (supervised, unsupervised, discretion, tradable, etc.) - Validating system data for accuracy, including but not limited to the tax status, portfolio names, registration, advisor tags, branch levels, fee schedules, reporting templates- Perform all procedures surrounding the new account fee billing process- Calculate and process management fee refunds- Assisting in quarterly report verification process - Ensure proper posting and generation of quarterly reports- Creation of platform users including advisors, assistants, and clients- Perform control procedures to ensure the accuracy of the information in our systemUser Acceptance Testing- Assist development team with monthly deployments for new platform releases and bug fixes- Participate in daily testing on support platforms used by financial advisors and home office staff- Insure proper functioning of new account opening on firms support platform - Test and insure annuity operation platform functions as expected, successfully transmitting required account documents for proper signature and review/approval Show less

San Diego, California, United States

Liverpool, New York, United States

Syracuse, New York, United States

Passionate, classically trained violinist, dedicated to sharing the gift of music with the world. I have a strong foundation in chamber orchestras and symphonies. I've seamlessly integrated my love for music into diverse settings, collaborating with rock bands, worship teams & music groups of all genres.

La Jolla Shores, California, United States

San Diego County, California

San Diego, California

San Diego, California

San Diego, California

- Provide front-line support for 250+ financial advisors in multiple areas of brokerage operations- Deliver first-call resolution whenever possible, taking ownership of the task until completion - Actively work to build trusting client relationships with advisors and their staff- Dedicated point-of-contact for the firms 3rd largest client, specializing in foreign accounts - Run weekly conference calls with our top producers and flight risk advisors to discuss concerns and… Show more - Provide front-line support for 250+ financial advisors in multiple areas of brokerage operations- Deliver first-call resolution whenever possible, taking ownership of the task until completion - Actively work to build trusting client relationships with advisors and their staff- Dedicated point-of-contact for the firms 3rd largest client, specializing in foreign accounts - Run weekly conference calls with our top producers and flight risk advisors to discuss concerns and resolutions- Provide transition support for 500+ million in asset movement for the firm’s top producing advisor- Track transition progress via highly-formulated excel spreadsheet - Provide weekly high-level progress reports to the advisor, staff, executive management, and compliance - Review of all NIGO items submitted by onshore and offshore teams - Uncover areas of opportunity to increase operational efficiency Show less

Tumwater, Washington

- Consult with state employees on the establishment and maintenance of their retirement plans- Deliver high-quality service when discussing accounts and products - Establish and maintain effective client relationships- Complex analysis of member documents and information in order to project retirement benefits - Intricate analysis of retirement benefits using arithmetical calculations to identify inconsistencies and errors

Olympia, Washington

- Coordinate and supervise the daily activities that occur within the operations department- Provide leadership, motivation, training and development of the work force - Directly supervised 8 to 12 employees in the Operations and Administrative department - Carry out supervisory responsibilities in accordance with company policy and applicable laws

Greater San Diego Area

- Act as a subject matter expert on operational policies and procedures, assisting service agents with escalated tasks - Resolve highly-sensitive situations that have been escalated to executive management - Conduct daily huddles with 16 service agents to review trends, expectations and coaching opportunities - Provide real-time coaching and shadow employees for on the spot training- Quality review and grading of agent calls and service requests - Conduct weekly agent… Show more - Act as a subject matter expert on operational policies and procedures, assisting service agents with escalated tasks - Resolve highly-sensitive situations that have been escalated to executive management - Conduct daily huddles with 16 service agents to review trends, expectations and coaching opportunities - Provide real-time coaching and shadow employees for on the spot training- Quality review and grading of agent calls and service requests - Conduct weekly agent reviews with the Assistant Vice President to discuss performance, successes, and concerns Show less

Greater San Diego Area

- Research complex situations, set customer expectations, and define the actions necessary for customer resolution- Communicate operational and financial industry policy and procedure - Assume ownership of the inquiry and see to resolution in a timely manner - Complete multiple operational tasks in an efficient manner - Work with internal counterparts assisting in process improvement and timely processing - Complete recommended and required industry training

Greater San Diego Area

- Maintain advisor insurance license information and insurance carrier appointments - Work with the State Department of Insurance to update licensing changes for insurance licensed advisors - Assist Financial Advisors in obtaining and maintaining state insurance licenses and state registrations - Provide support for advisors on all issues pertaining to registration compliance - Process all requests for creation and maintenance of advisor identification numbers

Greater Denver Area