Samuel Vargas Email & Phone Number

San Jose, Ca, Us

San Jose, Ca, Us

New York, Ny, Us

• Oversee a team of Data Centre Engineers, monitor their performance, and provide constructive feedback.• Recruit, mentor, and enhance the skills of Data Centre Engineers to achieve set goals.• Align data center priorities with the overarching global data center strategy and company objectives.• Supervise computing hardware and network functions at the data center location.• Collaborate with various Infrastructure departments to shape and execute both immediate and long-term North America data center strategies.• Develop, document, and continuously refine standard operating procedures for installation and routine maintenance.• Conduct performance appraisals for team members.• Facilitate effective team meetings by suggesting agenda points and communicating them clearly to attendees.• Aid in predicting future capacity needs, considering space and power consumption.• Efficiently handle multiple data center projects from the planning stage through to execution.

Hatfield, Hertfordshire, Gb

Computacenter is a leading independent technology partner, trusted by large corporate and public sector organizations. We help our customers to source, transform and manage their IT infrastructure to deliver digital transformation, enabling users and their business. Computacenter is a public company quoted on the London FTSE 250 (CCC.L) and employs over 15,000 people worldwide. In US we support some of the country’s best-known businesses with regional headquarters in both San Francisco & New York City and an Integration Center in Silicon Valley. www.computacenter.com/us

Hatfield, Hertfordshire, Gb

Integration Services Delivery Manager for small, medium, or large IT deployments. Work with Customer, Sales, Client Operations, PMO, Engineering, and Vendors for order fulfillment. - Responsible for planning, executing and managing multiple and/or large integrated rack deployment projects according to pre-determined timelines and budgets.- Building project plans; reporting status to the client and internal teams; and ensuring quality control throughout the project life cycle.- Working cross-functionally with Engineering, Sales, Operations, Warehouse, Legal, and Logistics on all deployments.- Coordinating and running clear to build meetings prior to project kickoff.- Server as the materials manager during the life cycle of the project.- Implement build standards, operational processes, quality improvement, and post delivery metrics.- Server as project manager for various projects.- Maintain document control and revisions of technical documentation.- Help develop LOE and SOW's .

Hatfield, Hertfordshire, Gb

Work with the Principal Systems Engineer and other Practice Managers to develop proposals and coordinate engineering projects.Effectively manage project scope by ensuring any changes are documented and approved both internally and externally stakeholders.Work cross functionally with Customers, Account Managers, Inside Sales Reps, Service Managers, Vendors, Distributors, and Third-party contractors.Maintain and revise a database of SOW templates. Produce an accurate billing summary for all Networking engagements and deliver to the Finance department on a weekly basis.Communicate in a timely and accurate manner with all parties as to the progress and completion of each project.Conduct kick-off meetings, weekly meetings and project closure meetings.Create and manage project plans.Create and implement process improvement documentation. Train staff on new processes and quality processes. Work with internal and external stakeholders to communicate project scope, tasks, deliverables, goals, resources, schedules and budgetsIdentify and assign resources required to fulfill project delivery, collaborating with other PMs and PCs to determine which project resources are available and schedule project workload and assignmentsDocument issues, actions, decisions, status, and resolutions with stakeholders.Ensure all team timecards, expense report’s, status reports, issue documentation, project plan updates, and project documentation are entered into the business systems in a timely fashion. Verifying accuracy and completeness. Schedule, track and coordinate all the activities (meetings, con-calls and tasks) involved in the delivery of engineering engagements.Manage project budgets for Third-party, travel, expenses, and other project cost.

Round Rock, Texas, Us

EMC- Data Domain Solutions - MFGVerifying the quality of data; ensure data coming in matches existing data, verify functionality and data output against requirementsInterpret business needs and assist with writing functional specifications for new systems, systems changes and / or system enhancementsDefine test conditions, expected test execution results, define the test data requirements and obtain/generate the test data required; develop, document and execute manual test casesLead data quality incident problem solving and resolution. Identifies root cause and reports findings to upper management on all data quality incidentsTranslate Business Requirements into system functionality requirementsIdentify system / functional inter dependenciesResponsible for supporting multiple projects and coordinate with peers to accomplish projects and resolve problems.Monitor adherence to product release processes and works with cross functional teams of end users, development, and quality assurance to produce goal and target specifications and solve any conflicts that arise.Help develop and maintain technical and project documentation and support user acceptance testing.

San Jose, California, Us

Data management for NetApp install base. Ensuring that data integrity is maintained in both SAP CRM and Oracle ERP. This is managed by researching order history and using various systems. Identifying areas of potential system automation.Work with Support Account Managers to resolves Secure Customer escalations.Work in conjunction with Service Readiness NPI (New Product Implementation team) to execute new product releases. Serve as SME (Subject Matter Expert) for product support on all new product releases. Responsible for the creation of new services, service mapping, protocol creation, product hierarchy, and warranty setups in SAP CRM.Created and performed user acceptance testing.Project Coordinator for data conversion for company acquisitions (i.e. Decru, Onaro, Topio, Akorri, and Engenio). Work with Oracle specialist’s to create and manage licensing for new products. Help drive resolutions for any issues with new products or services. Resolve all bugs and data discrepancies. Managing escalated service issues by working with cross functional teams (Sales, Order Management, Business System Analyst, Account Managers, and Product Managers) to resolve all internal and external issues.Manage and resolve all licensing issues. Work with cross functional teams to resolve any bugs and implement process changes. Researching and resolving data discrepancies as noted on various exception reports. Review and assist in implementing process and/or system changes to optimize departmental inefficiencies for the maintenance department. Assist and manage large data management cleanup projects via various systems.Develop training process and documentation for new hires.

San Jose, California, Us

Coordinate the dispatching of parts and service engineers to customer siteDiagnose all customer issues and route to appropriate queues. Managing and maintaining all cases, frequently updating and advising customer on the status of the case. Making sure all cases are handled correctly and the proper solutions are providedData/Account Management. Updating and correcting customer accounts, service agreements, and transferring license keys via OracleInterfacing with the logistics and order management teams to resolve sourcing and licensing issues

Sunnyvale, Ca, Us

• Provide software support, for all existing and oncoming merchants, by means of E-mail and phone.• Troubleshooting with customers to resolve all technical problems.• Interfacing with production and engineering teams by reporting technical difficulties• Manage escalations from end to end.

Bachelor Of Business Administration - Bba, Business Administration And Management, General

Associate In Science, Computer Network Technology

Project Management

Education record

Cisco Cert Net Admin Cert