An enthusiastic, passionate and highly accomplished IT professional with over 20 years of commendable hands-on leadership experience in Information Technology management. Highly skilled individual with strong functional expertise in Leisure, Fitness, Hospitality, Wholesale and Retail niche. Possess deep knowledge of the general organizational confidentiality policies associated with IT management. Proficient in hardware and software maintenance with proven success in directing improvement initiatives, systems projects, operations, and program management across the IT industry while guiding teams throughout the project lifecycle, applying advanced communication, training, and mentoring skills. Expert at interfacing with clients to understand their requirements, collating functional & technical requirements, suggesting the most viable solutions and cultivating long term client relationships. As a professional who is committed to quality and excellence, I am exceptionally resourceful in solving problems adhering strictly to policies and maintaining standards of operations. EXPERTISE: Application Development, Troubleshooting Software Architecture, Website and Designing, Networking, IT Management, Web Development, Team Leadership, Excellent Communication, Conflict Resolution, Time Management, Project Management, Functional Safety, Hardware and Software.