Varnit Grewal Email & Phone Number

New York, NY, US

Mountain View, California, US

• Led Product Strategy for accelerating content creation capabilities through AI supported authoring workflows - launched a new AI-powered content creation platform to reduce dependency on internal teams by 2x
• Launched authoring tool which enables authors to self-service define and create their own workspaces, decreasing time to market for technical content and reducing dependency on internal engineering teams
• Drove tiger team to stabilize traffic and conversion metrics after a significant reduction following the launch of our new subscription model. Increased traffic by over 50% and increased conversion to year high
• Drove product on-site to align product, engineering, design and content on a 2024 cross-functional strategyWork in progress:
• Developing an author portal so that authors can monitor the performance of their content and self-serve create and edit content
• Enabling AI-powered translation to be able to translate content to any language in-house without the use of external vendors

San Francisco, California, US

• Owned all mobile app initiatives – responsible for mobile strategy and roadmap, driving end-to-end feature launches with A/B testing, summarizing results from experiment data for share-outs, and establishing.
• Led design and launch of a “zero-to-one” mobile platform – including new home page, search, marketplace and notifications system - requiring close collaboration with stakeholders across engineering, design, product.
• Designed and launched new onboarding funnel across web and mobile, increasing 7-day customer activation rate by more than 15%, resolving long-standing technical bugs and improving overall security posture
• Implemented agile processes to improve output velocity across several engineering and operations teams, minimizing thrash and blockers during feature development
• Drove resolution for all mobile-related bugs by analyzing metrics to determine root cause, preventing customer escalations

San Francisco, California, US

• Developed and launched an Azure AD & SCIM provisioning feature by defining the product spec and driving cross-org teams to hit release milestones
• Led go-to-market initiatives for new customer-facing features, collaborating closely with marketing teams and customers, and showcasing at Tableau Conference
• Mitigated risks, adapted milestones and revised roadmaps to present in biweekly meetings with leadership team to get SVP & VP level buy-in
• Worked with customers, internal stakeholders and development team to define functional requirements for new Custom Roles feature
• Analyzed usage and adoption data for new and existing features to prioritize improvements and create feature development roadmap for management

San Francisco, California, US

• Drove the initial launch of Hyperforce platform by coordinating over 35+ eng teams, across several business units, with over 1K engineers, PMs and business leads
• Established the Hyperforce Customer Advisory Board which resulted in the first customer-centric roadmap for the entire platform
• Drove the vision and launch of an internal Hyperforce site and aligned technical writers to a user-focused content strategy
• Hosted several focus groups to inform customer personas, and used NPS to track improvements in developer experience
• Partnered with leads across Security, Compliance and Legal organizations to ensure engineering teams met all regulatory mandates
• Developed and implemented customer onboarding processes and tooling

Austin, Texas, US

• Supported the tumultuous launch of Tesla Model 3 by coordinating between contractors, engineers, directors and VPs
• Collaborated in manufacturing & mechanical design initiatives, along with program/project management responsibilities

Toronto, Ontario, CA

• Utilized SolidWorks and 3D printing to model, build and test 12 concept prototypes for a cable management system along a neurosurgery robotic arm
• Drove Supply Chain, Manufacturing Quality and Engineering teams to implement Lean Manufacturing and SixSigma Principles within new manufacturing facility

Cupertino, California, US

• Led two major projects from ideation to final product implementation and training in China
• Developed the communication protocols for connecting quality measurement machines to Apple secure databases using TCP socket programming in C++
• Designed Tableau dashboard wireframes for data visualization, demonstrating subsequent data trends, Cp, Cpk and STD values, thereby creating greater data visibility for engineers

Toronto, Ontario, CA

• Managed hundreds of customer escalations and launched a new customer success portal with renewed support content online

Mississauga, ON, CA

• Performed Root Cause Analysis using FMEA and FTA on over 20 heart catheter prototypes to finalize the product redesign, resolving failures, and preparing the product for production

Bachelor Of Applied Science (B.A.Sc.), Systems Design Engineering

Education record