- Defined goals and objectives, devised strategies and implementations- Defined club culture and behaviors and communicated them to members, players, supporters, and volunteers - Ensured the club adhered to club rules, laws, policies and procedures and ensured duties of the executives of the club were fulfilled- Chaied executive meetings - Liaised with various stakeholder and devised strategies to gain new sponsors- Spokesperson of the club and represented it wherever required

I’m a part of the EWG Academy (owned by Event Workforce Group) a proven pathway for motivated tertiary students and graduates to gain a world of experience and training at Australia's biggest and best events across the country including The Color Run, City Run Series, Cricket Australia, and many more.EWG Academy has provided me with the opportunity to gain hands-on skills and experience, contribute towards successful projects and events and work alongside industry clients. The events that I have worked to date at EWG Talent include:Patron Services:- Australian Open

Roles and Responsibilities:- Providing optimal services to clients by answering general inquiries while referring those that require follow-up or more expertise to appropriate Advisory Services staff- Supporting clients with using Library facilities and services by assisting with queue management, self-service checkout options, printers and scanners.- Accurately recording service activity and other workflow data as instructed and required- Ensuring that Library facilities and spaces are used appropriately

- Involved in identifying and defining the scope of the project and deliverables to the client within the 11 weeks’ time- Co-ordinated with the team lead and consultant, as a deputy team lead for a team of 8, in delegating responsibilities and tasks to team members with diverse cultural and academic background- Conducted comprehensive research to identify and implement solutions to fulfil the deliverables to the client and assisted team members by providing recommendations and support for the same- Demonstrated proficiency in MS Office and Outlook along with seamless transition to tools like MS Teams, Zoom, Padlet for ease of online collaboration to conduct effective research and work as a team despite challenging restrictions due to the pandemic- Exhibited professional responsibility by regularly being part of the stand-up meetings with the team, project manager and the client to ensure that they are notified of the challenges faced and progress made by the team

Roles and Responsibilities- Coordinated with clients and the internal teams with respect to updates in product requirements- Coordinated between testing and development teams to resolve errors in developed products.- Identified errors in developed products using various testing methodologies- Documented errors in developed products to for quality assurance.- Provided solutions to resolving errors and improving the quality of the product

Roles and Responsibilities:- Assisted on using various tools and products to users through voice, email and chat.- Documented the issues reported by users on incident management tool.- Redirected the user's issues to the concerned teams and providing timely updates on them.- Followed up with the users to ensure the issues were resolved and not persistent over time.- Educated users on the precautions and solutions adopted to help them avoid issues from repeating, by creating documents with detailed steps to be followed.