Support O2C process setup, optimization, and issue resolution.Assist in configuring and managing the P2P cycle, including vendor management and payments.Worked on workflow, integrations and maintain third-party application connections.Create and refine saved searches, reports, and dashboards for business insights. Provide user training and ongoing support for NetSuite functionalities.Monitor system performance and assist in upgrades and optimizations. Maintain accurate system documentation and ensure compliance with controls.Collaborate with stakeholders to translate business needs into NetSuite configurations. Work with technical teams on successful project delivery and enhancements.Communicate effectively with team members and stakeholders on progress and issues.

Understand and analyse project functional requirements, translating them into effective NetSuite configurations.Write Business Requirement Documents (BRD)Manage and troubleshoot Sumo Logic and Klarna integrations for Backcountry.Oversee CI/CD pipeline processes and ensure smooth deployment cycles.Develop and maintain optimal workflows for enhanced business operations. Collaborate with senior developers to manage large, complex design projects for corporate clients.Conduct unit testing and User Acceptance Testing (UAT) to identify and rectify errors, optimizing system usability.