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Varsha Swami Email & Phone Number
Assistant Manager
at
BYJU'S Learning
LinkedIn matched
✓ Verified Jun 2026
3 data sources
Profile completeness 86%
Current company
Role
Assistant Manager
Location
Bengaluru, Karnataka, India
Company size
Who is Varsha Swami? Overview
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Quick answer
Varsha Swami is listed as Assistant Manager at BYJU'S Learning, a company with 1178 employees, based in Bengaluru, Karnataka, India. AeroLeads shows a matched LinkedIn profile for Varsha Swami.
Varsha Swami previously worked as Assistant Manager at Think-&-Learn-Pvt-Ltd and Senior Customer Support Engineer at Aegis. Varsha Swami holds Bachelor Of Engineering - Be, Electrical, Electronics And Communications Engineering from Visvesvaraya Technological University.
Company email context
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BYJU'S Learning
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Profile bio
About Varsha Swami
8 years of customer relationship management and Edu-Tech industry.Certified BA and Agile software development. (TRAINSMART ACADEMY).Proficient in creating Business Requirement Document, Functional Requirement Document, Use Casespecification Document, Workflows, Implementation guides, Functional Specification Document, andRequirement Traceability Matrix.Well versed in Requirement Elicitation & Prioritization, Defining Scope, Gap Analysis, Stakeholder Analysis & Management, Sprint Planning, Sprint Review, Product Backlog Management, and Change RequestManagement.Expertise in creating User stories, UML diagrams, Wireframes, and Mockups using MS Visio, Lucid chart,Balsamiq, etc
Current workplace
Varsha Swami's current company
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3 roles
Varsha Swami work experience
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Assistant Manager
Current- Handled a team of 15 agents, which included agents with different backgrounds and abilities. Aligning them with corporate objectives by setting daily and monthly goals and implementing a successful strategy while.
- Analyze the root cause of all escalated tech issues and accordingly provide feedback and info to the product team for implementation and rectification of the issue
- Member of D4 Learn station Launch [In house Production], Reported directly to the Dev/Prod team and discussed the errors and issues related to various software and hardware aspects.Senior Technical Support.
- POC for the BTLA (app) users for all the technical aspects and user interface and back end process. Ensured that timely resolution was provided to the customer within a given TAT.
- POC for all technical errors within the app and online portal [for online classes]
- POC for all technical escalations [social media]. Provide customer with top notch service by maintaining 95% turnaround time in the process.Senior specialist customer support July 2017 to Aug 2018
Jul 2017 - Present
Senior Customer Support Engineer
Worked to achieve high customer satisfaction rates by providing optimal customer service for network related issues.Worked as Appellate executive.
Jan 2016 - May 2017
1 education record
Varsha Swami education
FAQ
Frequently asked questions about Varsha Swami
Quick answers generated from the profile data available on this page.
What company does Varsha Swami work for?
Varsha Swami works for BYJU'S Learning.
What is Varsha Swami's role at BYJU'S Learning?
Varsha Swami is listed as Assistant Manager at BYJU'S Learning.
Where is Varsha Swami based?
Varsha Swami is based in Bengaluru, Karnataka, India while working with BYJU'S Learning.
What companies has Varsha Swami worked for?
Varsha Swami has worked for Byju'S Learning, Think-&-Learn-Pvt-Ltd, and Aegis.
How can I contact Varsha Swami?
You can use AeroLeads to view verified contact signals for Varsha Swami at BYJU'S Learning, including work email, phone, and LinkedIn data when available.
What schools did Varsha Swami attend?
Varsha Swami holds Bachelor Of Engineering - Be, Electrical, Electronics And Communications Engineering from Visvesvaraya Technological University.
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