Varshinee Krishnamurthy Email & Phone Number

Toronto, Ontario, Canada

Toronto, Ontario, Canada

Toronto, Ontario, Canada

• Processing the BONU, SPLR, DRIP, DVOP, DVCA, EXOF, MRGR etc. in corporate actions processing unit, ensuring a high degree of accuracy, and controlling risk in a timely manner.• Cleansing corporate action/ income events for the Canadian markets in IM actions using various service providers.• Logging CDS bulletins in log sheet and sending out the reports after determining the new holders and no holders.• Drafting and dispatching SWIFT messages (MT564, MT565, MT566, MT567 and MT599) from PLASMA and AMH application• Accepting client instructions based on the elections and reconciling the entitlement based on eligible positions and processing payment in PSS application.• Processing Corporate actions cheques received from the clients in Canada and BPUS cheque. Posting necessary entries in CMS application to record the money movement into bank accounts.• Ensure quality of services to custody clients, track custody and fund services client issues, inquiries, complaints, and SLA breaches.• Ensure timely and accurate communication of corporate action events to all clients.

India

• Initiated and built relationships with stakeholders, help them make decisions to meet their needs.• Provided end-to-end support for Europe, the Middle East and Africa (EMEA) markets in the process; collaborated with various teams to resolve trade discrepancies and ensured the timely resolution of any issues.• Managed 14 employees across two locations in India Operations, ensuring accurate securities transfers and trade placements as a transfer agent for corporate actions. Coordinated team schedules and provided people management support for a high-performance remote team.• Facilitated successful onboarding for new team members and conducted performance appraisals, providing ratings to top management.• Liaised with the office of the head of process operations across BNY Mellon to ensure adherence to SLAs and streamlined operations.• Adhered within established risk management guidelines, Anti-Money Laundering, Privacy, and other applicable legislation, in consultation with company policies and procedures.• Migrated the query handling mailbox from Microsoft Outlook to HOBAT system with the help from application team where the application auto allocates the mail to be actioned based on the priority and timelines.• Eradicated the manual checklist and implemented the auto checklist for BOD, MOD and EOD tasks in Pyramid application.• Documented SOP’s and provide support to the Management team on policy and procedure changes within the team.

Chennai, Tamil Nadu, India

• Developed comprehensive knowledge of the entire flow of Corporate Actions and provided outstanding support to clients.• Promoted a high-performance and inclusive work environment, demonstrated strong leadership and interpersonal skills.• Performed daily operational activities in support of corporate action voluntary and mandatory events.• Dividend cleansing in application SUMS by comparing with external market sources like FTS, Telekurs, Reuters and Bloomberg• Championed a customer-focused culture to deepen client relationships and leverage broader Bank relationships, systems, and knowledge.• Conducted regular audits and identified opportunities for process improvement.• As a member of the NCS to Sunrise migration team, I identified and resolved an issue with weekly batch drops for MT564s, saving over 14 hours of weekly overtime. I tracked project progress and prepared status reports for management, ensuring a successful project delivery within budget and on time.• Assisted the application team for the automation of STP payments for few mandatory corporate action events in NCS system.• Worked on the migration of corporate action events from NCS and BANCS application to PSS system.• Created and updated the relevant database related to business such as ramp up tracker, error logs, service delivery logs, exception logs, contact repositories, SOP, and checklist up to date.

Bachelor Of Commerce - Bcom, Bank Management

Master Of Business Administration - Mba, Human Resources Management And Services